Latest Contributions by Dan

Please see my previous post: "I also notified Google that a change in their browser broke ESRI web applications across the globe. They get a lot of notifications, so I'm not expecting much from them." Maybe Google will take notice if more people report the issue. ... View more

This bug appears to occur only when the user's browser scale or Windows display is not set to 100%.  I wouldn't be surprised if GeoCortex Essentials is using the ArcGIS Javascript API 3.30 or older. Please see this thread as well: https://community.esri.com/t5/arcgis-api-for-javascript/javascript-api-3x-map-click-event-intermittently-fails-to-fire/m-p/1041632#M72254   ... View more

Ah.  I can see keeping cases private, but a bug is a bug, and everyone interested should be able to track it.  Anyway . . . No, nothing more.  Please see attached image. ... View more

Yup, copy and pasted.   When I clicked your link, my browser went right to the page. ... View more

From ESRI (note the "workaround"): ************************************ The status of Esri BUG-000138684 - Click events like popups are not responding in the ArcGIS API for JavaScript 3.30 and below in Chrome 89 - that you have been associated with has been changed to New. Public Explanation: Case Number: 02765102 Workaround: Upgrade to the ArcGIS API for JavaScript 3.31 or above. If you would like to view additional information about this bug, please login to My Esri https://my.esri.com/#/support/bugs and enter BUG-000138684 in Quick Search. Esri Support Services ************************************ ... View more

Bug also posted for the Javascript API.  Note the "workaround":   The status of Esri BUG-000138684 - Click events like popups are not responding in the ArcGIS API for JavaScript 3.30 and below in Chrome 89 - that you have been associated with has been changed to New. Public Explanation: Case Number: 02765102 Workaround: Upgrade to the ArcGIS API for JavaScript 3.31 or above. If you would like to view additional information about this bug, please login to My Esri https://my.esri.com/#/support/bugs and enter BUG-000138684 in Quick Search. Esri Support Services ... View more

I also notified Google that a change in their browser broke ESRI web applications across the globe.  They get a lot of notifications, so I'm not expecting much from them. ... View more

Another FYI that Google released another update, but it did not fix the problem.  They are now at 89.0.4389.114. ... View more

Just an FYI that I spoke with an ESRI tech support person today who informed me that ESRI is now aware of this issue, as they've recently received multiple calls from customers.  Still, the more reports ESRI receives for this issue, the more likely it will receive higher priority.  The ESRI tech support person tested from 3.27 through 3.35 and found that the issue seems to be resolved at 3.31.  I explained that some people are unable to immediately update from 3.30 and earlier due to custom apps breaking.  There is also the possibility that Google will release yet another update for Chrome that fixes this issue. ... View more

I've never worked with WAB, but couldn't you download the Javascript 3.35 API to your local server and point the apiURL to it?  Please keep in mind that if you do this, you'll need to manually edit the baseURL in both the init.js and dojo.js files.  Walk-through provided below: https://support.esri.com/en/technical-article/000011974   ... View more

It points to a newer Javascript API.  The more recent API updates are for bug fixes as ESRI plans to retire their 3x API 05/01/2023.  We all need to plan now for moving to 4x of the Javascript API.  https://developers.arcgis.com/javascript/3/ https://support.esri.com/en/Products/Developers/web-apis/arcgis-api-for-javascript/4-7#product-support ... View more

Please also see: https://community.esri.com/t5/arcgis-api-for-javascript/javascript-api-3x-map-click-event-intermittently-fails-to-fire/m-p/1042331#M72299.  The issue seems to be that older ESRI Javascript APIs are not handling the more recent chrome browser's scale <> 100%.  RobertScheitlin__GISP's solution is also how we fixed it in our JSAPI 3x app: upgrade to 3.35.  However, for some, this cannot easily be done, as updating the API breaks their custom apps.  If you search the ESRI forums you'll see that this issue of the map not firing the click event is becoming more frequent across all ArcGIS Javascript apps.  We are still looking for the actual cause and a fix that (a) doesn't include updating the API and (b) that doesn't require some action by the user to fix the problem. ... View more

I confirm that my 3.28 test app mentioned previously that "worked every time" indeed fails every time if the browser scale is set to anything but 100%.  This may have something to do with how JSAPI handles pixel interpolation in Chrome.  I recall many years ago when IE was king that browser scale <> 100% broke our long-retired1990s ESRI MapObjects map.  Strange to see it happening again. ... View more

Same issue with the Javascript API: Intermittent, only in Chrome, and only for some  users (although spreading to more users).  We, too, solved it by updating the API, but still looking for the actual cause.  You may want to follow this thread as well. https://community.esri.com/t5/arcgis-api-for-javascript/javascript-api-3x-map-click-event-intermittently-fails-to-fire/m-p/1040738#M72210   ... View more

Hi all, Please see the post below.  We were experiencing this issue recently as well with any map click event in Chrome - intermittent and only for some users.  Upgrading to JSAPI 3.35 solved it for us. https://community.esri.com/t5/arcgis-api-for-javascript/javascript-api-3x-map-click-event-intermittently-fails-to-fire/m-p/1040738#M72210   ... View more