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did you resolve this issue? i have same issue, Dan's response was no help....
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03-15-2022
12:07 PM
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It seems to be a problem with the fact I don't have Microsoft word on my work computer. I logged into survey123 from home and I can print the report. I use openoffice at work. I was saving my template file as a .docx but apparently that is not good enough for survey123. I was able to design my survey's using openoffice calc and saving as .xlsx. The survey123 app was ok with that. But the website somehow "knows" that I don't have microsoft word on my work computer and therefore will not allow me to print. This is a huge draw back....
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09-20-2017
04:09 PM
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There are a few extra plugins on my desktop that are not present on the laptop. I disabled them on my desktop by still cannot upload.
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09-20-2017
02:18 PM
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I am using Chrome on both computers. Will have to check about the document upload. I"ve never had a problem before with uploading documents to other websites though.
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09-20-2017
02:03 PM
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Hi James, Unfortunately, I can't provide much more in detail. I do not get any error message. Just a spinning arrow icon after I click on the printer icon. Also, for some odd reason, I can only upload a .docx from a laptop that I work on. I cannot upload a .docx from my desktop computer. Really odd and frustrating....
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09-20-2017
01:36 PM
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I am not able to utilize the Custom Print report option within Survey123 website. I was able to upload a template a week ago, but now I cannot upload a template either. I have never been able to actually print a report. The site just "hangs" when I click on the print icon. I see where other people are utilizing the custom print option, so it is something on my end but I cannot figure out what the problem is. Anybody else have similar issue?
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09-20-2017
12:34 PM
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Title | Kudos | Posted |
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1 | 03-15-2022 12:07 PM |
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