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James, Sure, thanks for passing that on. Will get back with any results. alecio
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10-02-2018
11:08 AM
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Hi Phillip, I also ran into this issue where in downloading the Survey to the device I see the dialog box text "Thumbnail is downloading". This spins incessantly while I other Surveys without a thumbnail download instantly. I am using a Samsung Tab Active2 with Android 7.1.1 and Survey123 version 3.0.149 . I tried on four separate devices (all same specs), clearing the cache and uninstalling&reinstalling, all with similar results. In all cases, the Survey was not available/visible for data collection, although the cloud Sync icon was present for that specific Survey (as opposed to the download icon). My workaround was to re-publish an identical Survey without a thumbnail. I was then able to download and use the Survey. Most interesting is that the original form had already been downloaded to the device with thumbnail present, but when taken offline the Survey became unavailable/missing from the device. It was only when re-downloading this Survey did I encounter the thumbnail issue. Thanks for any insight, alecio
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10-02-2018
10:18 AM
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Thanks for your repsonse Phil. My roadblock was not downloading the Survey to the mobile device first. I was attempting to "test" the link in the Portal webmap, not realizing the link was calling on the mobile version of the Survey that had not yet been downloaded.
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07-30-2018
02:31 PM
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Hi, I was wondering if it's possible to link Collector with a Survey123 form for offline use? We are using Portal and I would like to link the two. The references I've read mention a web connection when adding/testing the item ID of the survey. Does that mean it would only access the survey when online? Trying to understand the capabilities of this workflow when offline. Thanks.
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07-09-2018
03:40 PM
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