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- About AnneKearsley
AnneKearsley
New Contributor
since
02-12-2018
11-11-2020
4
Posts created
5
Kudos given
0
Solutions
3
Kudos received
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My Ideas
(0 Idea Submissions)Latest Contributions by AnneKearsley
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IDEA
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New users get caught in a loop where they download the app, click sign in and it doesn't work because registering the portal they need to connect to, to sign in, is not on the next screen. They try to login before they have pointed the app at the right 'enterprise' internal portal. then it errors then they call for support. This is very support intensive. The user experience needs to change. Please allow the user to choose to add the portal from the start screen or sign on. Anne Kearsley
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04-23-2020
08:41 AM
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IDEA
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New users get caught in a loop where they download the app, click sign in and it doesn't work because registering the portal they need to connect to, to sign in, is not on the next screen. They try to login before they have pointed the app at the right 'enterprise' internal portal. then it errors then they call for support. This is very support intensive. The user experience needs to change. Please allow the user to choose to add the portal from the start screen or sign on. Anne Kearsley
... View more
04-23-2020
08:41 AM
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1
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713
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IDEA
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New users get caught in a loop where they download the app, click sign in and it doesn't work because registering the portal they need to connect to, to sign in, is not on the next screen. They try to login before they have pointed the app at the right 'enterprise' internal portal. then it errors then they call for support. This is very support intensive. The user experience needs to change. Please allow the user to choose to add the portal from the start screen or sign on. Anne Kearsley
... View more
04-23-2020
08:41 AM
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My kudoed posts
| Title | Kudos | Posted |
|---|---|---|
| 1 | 04-23-2020 08:41 AM | |
| 1 | 04-23-2020 08:41 AM | |
| 1 | 04-23-2020 08:41 AM |
Activity Feed
- Got a Kudo for Re: Improve app sign-in experience (button naming & org-specific help). 04-28-2020 07:53 AM
- Got a Kudo for Re: Improve app sign-in experience (button naming & org-specific help). 04-28-2020 07:53 AM
- Got a Kudo for Re: Improve app sign-in experience (button naming & org-specific help). 04-28-2020 07:53 AM
- Posted Re: Improve app sign-in experience (button naming & org-specific help) on ArcGIS Collector Ideas. 04-23-2020 08:41 AM
- Posted Re: Improve app sign-in experience (button naming & org-specific help) on ArcGIS QuickCapture Ideas. 04-23-2020 08:41 AM
- Posted Re: Improve app sign-in experience (button naming & org-specific help) on ArcGIS Explorer Ideas. 04-23-2020 08:41 AM
- Kudoed Improve app sign-in experience (button naming & org-specific help) for JeffShaw2. 04-23-2020 08:36 AM
- Kudoed Improve app sign-in experience (button naming & org-specific help) for JeffShaw2. 04-23-2020 08:36 AM
- Kudoed Improve app sign-in experience (button naming & org-specific help) for JeffShaw2. 04-23-2020 08:36 AM
Contact Me
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Offline
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| Date Last Visited |
11-11-2020
02:24 AM
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