Latest Contributions by AmandaDeMedeiros

What the tool is doing is identifying your patches for the broken one, and then it deletes the old patches and reapplies. If this is a production environment, I would recommend doing this during off hours. You could also check if the anti-virus is targeting ArcGIS Enterprise folders.  Exclude the following from your Anti-virus (default locations): 1. C:\arcgisdatastore 2. C:\arcgisportal 3. C:\arcgisserver 4. C:\Program Files\ArcGIS\DataStore 5. C:\Program Files\ArcGIS\Portal 6. C:\Program Files\ArcGIS\Server 7. C:\Python27 ... View more

<folder name>_<map service name> 'If you change the service name or map data frame name, you must manually rename the cache folder to match' This is telling you if you alter the name of the service in Server Manager or Portal to update the cache folders name in File Explorer. As it will not update these files for you. Update a complete cache, without interrupting the production version: create a new service <new_temp>  using the same (or copy) of the prod create the cache with the new_temp service if there is already a cache for the prod service: STOP prod service and the new_temp service in ArcGIS Server Manager using File Explorer (not the Catalog Window) rename the prod cache folder as a backup rename the new_temp cache folder to the correct name for the prod service START the prod service If this cache is new: Create the folders for the cache by setting up the cache, but as manual then follow the same steps as above. ... View more

Hey  @JeffSmith , Could you put option #2 in the bug workaround so other distributors can utilize this? Thanks. ... View more

This is most likely BUG-000147815 A series of errors are logged by ArcGIS Server when querying a feature service which utilizes the shared instance pool. If you make a case with Support they can attach this bug to your case and you can follow it in MyEsri.  ... View more

Did your licenses or any part of your license expire? C:\Program Files\ESRI\License11.1\sysgen open keycodes in Notepad and take a look to ensure there is nothing is expired that didn't get flushed out ... View more

When did this start occurring? Does this happen to all hosted items? Does this happen to every user? What kind of logins do you have? (Built in, AD, ADFS or some other SAML) Are there any Portal or Server logs? Would you be able to provide the Federation information? Take a screenshot from the ArcGIS Server Administrator Directory Home > security > config         Portal properties Does the describe datastore cmd show any errors? ... View more

My main theories for a URL being blocked are: Blocked Host by your organization’s firewall or security practice Network Restrictions or proxy settings preventing access to the specified host. SSL Certificate Issues DNS resolution This can be useful for testing and development scenarios where you want to simulate a domain without affecting the actual internet connection. Remember to remove this after testing. Open File Explorer: Press Win + E on your keyboard or click on the File Explorer icon in the taskbar. Navigate to the System32\drivers\etc directory: The hosts file is located in the "etc" directory within the "drivers" directory. The full path is usually: C:\Windows\System32\drivers\etc Locate the Hosts File: Look for a file named "hosts" without a file extension. It is a plain-text file. Copy the Hosts File to Desktop (Optional): For ease of editing, you may want to copy the hosts file to your desktop. Right-click on the file, select "Copy," go to your desktop, right-click, and choose "Paste." Edit the Hosts File: Right-click on the hosts file and choose "Open with" and select a text editor like Notepad. You may need to run the text editor as an administrator to make changes. Make Changes (if necessary): You can add or modify entries in the hosts file to map hostnames to specific IP addresses. Each entry should be in the format: IP_address Hostname Add a Loopback Entry for your domain 127.0.0.1       dev-ags.nexiga.lan Save the Changes: After making changes, save the hosts file. If you copied it to the desktop, you might need to overwrite the original file in the System32\drivers\etc directory. If you are unable to resolve the issue, contact your local Esri distributor Support they can provide assistance based on your specific setup and configuration. I would send them the information you have gathered during your testing.  ... View more

Try importing the root in Server and Portal. Does the cert have a Subject Alternative Name?  Does any issue occur when you run it through SSL checker? https://www.sslshopper.com/ssl-checker.html Were you able to switch the Self-signed cert to the Domain cert in Portal and Server? https://enterprise.arcgis.com/en/server/latest/administer/windows/create-a-domain-certificate.htm#ESRI_SECTION1_101ABCD6111F44A3B5CF1C30C131E076 ... View more

Cody is thinking the same thing I am. If something is off on the certificates it creates issues.  ... View more

does that cert warning show up on any of the URLs?  Portal on webadaptor Portal on port 7443 Server on Webadaptor Server on port 6443 I'm very interested in your certificate. Can you show me the cert's Detail page? Is it a domain, CA cert? Did you import the root and (if applicable) chain of intermediate certs? ... View more

The configuration is fine. As your error "Invalid url: blocked host." indicates a URL issue, I wanted to see if there were any URL problems.  There is a cert warning in the browser, do you get cert warnings on the FQDN? and WebAdaptor? Is there any reverse proxy? Did you set up your certificates in IIS, Portal, and Server? https://enterprise.arcgis.com/en/server/latest/administer/windows/introduction-to-https.htm Certificates cause some interesting publishing issues Is there a firewall? If there is a firewall are ports 443, 7443, and 6443 open for traffic? Your issues can come from many things including firewall restrictions, security policies, browser limitations, the portal proxy denying the communication, or SSL certificate errors.   ... View more

"The update caused no such problems on other servers in the test environment. " This makes me doubt the Windows update. Do your other Servers have as many services as your production environment?  How many ArcSOCS do you have running? https://support.esri.com/en-us/knowledge-base/how-to-identify-the-number-of-arcsoc-processes-in-a-win-000014461 How much RAM do you have left? ... View more

I would be interested in seeing your federation page.  Located in the Server Admin Directory The Administrator Directory is typically available at https://gisserver.domain.com:6443/arcgis/admin. or remove the port 6443 for the webadaptor The Administrator Directory is typically available at https://gisserver.domain.com/webadaptorname/admin . Home >security > Config > the portal property box ... View more

Everyone's Enterprise deployments are unique, which could be basic to complex. Which makes the solutions varied.  There are a couple of things that could have occurred, without an Esri Support analyst combing over your deployment and error logs, I can only provide broad suggestions. Theoretical reasons this could occur: The connection between the local machine and ArcGIS for Server is unstable or intermittent. This causes ArcGIS for Server to be unable to establish communication with other machines and returns the error. Processing and memory limitations of the server may return the error. The server crashes or becomes unresponsive when overloaded with requests or is unable to process a large amount of data. I would check to see the system resources (RAM, Cores, ArcSOCS, disk space)  If the machines could reach each other If the upgrade failed in any section If anti-virus is targeting our software Your certificates are having issues I would recommend sending a ticket to support for them to review your environment and the problem you encountered.    ... View more

Hello @MaryGraceMcClellan, I'm not aware of any size limitations for Experience Builder. This could be very different per Enterprise deployment. Depending on your Enterprise architecture, version, RAM, Cores, Space, etc. Here are some troubleshooting things you can try: Does the issue appear in ArcGIS Online? Add the service to AGOL and use the Experience Builder (if you're able to) Does this problem occur on a smaller dataset? If it does not occur, try adding datasets in increments To find out what the limit is After performing these troubleshooting steps, I would suggest reaching out to your local Esri Support distributor. Our analysts can help determine if it is your architecture or if there is an issue with Experience Builder.  ... View more