Latest Contributions by AlanaBaker3

Have you tried creating a .csv file with just a few test points to see if it can read that? Is the data on a shared drive?  Are you all trying to access it at once? ... View more

The symbol next to the csv files doesn't look right, what version of ArcMap is it?  Are you able to drag the files into ArcMap? ... View more

This Windows tool solved a similar Error 1325 for me after trying all the steps in this doc.(Error: Error 1325. EsriPyFldr is not a valid short file name ) https://support.microsoft.com/en-us/help/17588/fix-problems-that-block-programs-from-being-installed-or-removed  ... View more

Options file is the way to go.  It should be fairly straightforward.  I would reserve the Network Analyst extension just for that user.   Using the options file—Help | ArcGIS for Desktop  e.g. RESERVE 1 NETWORK USER John Feature Names for ArcGIS License Manager Options file—Help | ArcGIS for Desktop  ... View more

Thanks for investigating.  I haven't used the webgisdr past 10.4.1, clearly it has improved quite a bit!  I'll have to spend some more time on it. ... View more

I would highly suggest contacting Technical Support if you can.  They will be much better at identifying what's going wrong, or the documentation could be missing some information. The webgisdr I was working with was setup differently, so unfortunately I can't offer much more help.  Good Luck! ... View more

Hi Sam, The purpose of webgisdr is to restore on the exact same configuration that the webgisdr was created on so it can be a bit tricky to restore on a different machine.  I haven't tried your particular workflow, but I would assume that the database name also has to match.  "  If you restore to a different machine—for example, if the machine where you had Portal for ArcGIS installed cannot be recovered and you need to restore to a new machine—your content and installation directories must be the same on the new machine. For example, if your content directory was on the C: drive on the machine that failed, you must put the content directory on the C: drive on the new machine. "   Based on the above text, do your Server directories match exactly? ... View more

If you have exceeded the max number of authorizations, and did not deauthorize the license before uninstalling, then you will need to contact Technical Support to get your license reset. If you still have access to the old machine, try to Deauthroize the license as Dan suggested. ... View more

Hi Richard.  Unfortunately ArcGIS 10.0 is not supported on Windows 10.  10.3.1 is when Windows 10 support begins. FAQ: Is Windows 10 certified with Esri's ArcGIS products?  I would fully expect the crash is caused by Windows 10.  I understand however that installing another OS is not always the easiest fix.  If you are able to get it to work, keep in mind that it will likely experience other performance issues. Good luck! ... View more

You are correct.  Deauthorize the license before formatting the machine.  If you have access to 10.6 downloads, then yes you can either install over 10.5.1 or install 10.6 fresh.  The code should be valid for both. ... View more

Hi Julius,   It should automatically export to a shapefile because your export location is a standard windows folder.   You would need to export it directly into a geodatabase to get a feature class. ... View more

Correct, you can request permissions or access to My.Esri through your employer.  I would start by asking the person who administers your ArcGIS Online Organization or who manages your Deskop licenses. ... View more

Hi Sue,  The ArcGIS Tutorial Data is located on https://my.esri.com/ Once logged in, navigate to My Organization>Downloads>ArcGIS Desktop The download is available under Data and Content. Let me know if this helps! ... View more

Hi Christina,  Here's a blog post that may help.   https://community.esri.com/groups/survey123/blog/2016/11/10/getting-started-with-public-surveys  ... View more