Hi, I???m doing some maps using an arcgis server on lan without access to internet. I???m using my computer to connect to arcgis explorer and adding the ip of the server to add this service. All goes ok, I can access the service in the explorer, however, when I???m going to save the map, the thumbnail generation fails and I have to save a screenshot and then add it as the thumbnail. I found that if I use a service that anyone can access from Internet, the thumbnail can be automatically created. I think the error is that the arcgis explorer, when is doing the thumbnail, what really does is the ???master??? server from USA tries to contact my local service, and because it is not accessible from Internet, it can???t generate the thumbnail. I???m correct? There???s some other way to generate the thumbnail automatically without doing and screenshot? It should be great if my local machine can generate the thumbnail in local. Thanks Andreu
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