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Hi Jayanta, I deleted all the files in the FLEXnet folder and authorized using another new provisioning licence file. This solved the problem. I don't know what was wrong with the last licence file but, everything appears to work as it should. Many thanks for your help.
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11-20-2017
08:03 AM
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Hello Jayanta, I'm having problems obtaining support from Esri. If I try another new provisioning file, should I first delete all the files from the FLEXnet folder? Many thanks.
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11-16-2017
05:56 AM
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Hi Jayanta, I've emailed Esri technical support. I will get back to you with their reply. Many thanks
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11-15-2017
06:18 AM
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Hi Jayanta, As requested here's a screenshot of the C:\ProgramData\FLEXnet folder
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11-15-2017
05:45 AM
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Hello Jayanta, I have inserted a couple of images. The first states that 'All requested features have already been authorized on this machine". The second says the licences for all the software has expired? Both these things can't be true but, the software won't run as it is "not authorized for use". Any help would be greatly appreciated.
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11-15-2017
05:01 AM
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Hello Jayanta, Many thanks for replying. No, I have ArcGIS for Desktop Advanced (ArcInfo) Single Use, which is licenced at the end of the installation by browsing to an Esri Provisioning file stored on my own PC and not a server. Stephen
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11-14-2017
07:06 AM
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Hi, I had ArcGIS v10.2 for Desktop installed on a PC and the licence needed to be updated. I made the mistake of uninstalling v10.2 re-booting and installing v10.5.1. I obtained a new provisioning file from my employer and licenced ArcGIS as normal. ArcGIS said this had been successful. However, when I tried to run the software I got a 'not authorized for use' error. I then uninstalled everything once again and manually removed additional items following these instructions: http://joelmccune.com/completely-uninstall-arcgis-for-desktop/ After reinstalling ArcGIS 10.5.1 I got the same error. I have tried de-authorizing ArcGIS but this didn't work. I don't know what else to do. I think I'd like to put my PC back to a time before ArcGIS was installed and start from scratch but don't how to do this as the Esri no longer provide a utility for this purpose. It's all a bit of a mess. Can anyone help?
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11-14-2017
04:09 AM
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Title | Kudos | Posted |
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1 | 11-15-2017 06:18 AM |
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