Latest Contributions by RichardsonAluvilayil

This issue is related to Elasticsearch and Apache Spark which is used by ArcGIS Spatiotemporal Big Data Store. Navigated to ArcGIS Server Administrator Directory > Home > system > platform services and made sure that all the Services like the Synchronization Service, Compute Platform and Message Bus are in STARTED state. The only known workaround we have currently is to publish a new service. ... View more

Hello Ed, Since you mentioned that some default files and folders are missing, the next step is to go for a clean un-install and re-install. Use Control Panel to un-install GeoEvent Server 10.7.1. After un-install is complete, browse to the below locations (default) and delete: Content within - C:\arcgisserver\local\zookeeper GeoEvent and GeoEvent-Gateway folder within - C:\ProgramData\Esri GeoEvent folder should be deleted automatically. If not, do it manually - C:\Program Files\ArcGIS\Server\GeoEvent ArcGIS_GeoEvent_Server_1071_169716 is the Final build for 10.7.1. Use that to re-install GeoEvent. Once complete, try to login to GeoEvent Manager. Thanks, Richardson ... View more

Hello Ed, Could you please confirm that you can access the ArcGIS Server Manager on Port 6443 ( https://localhost:6443/arcgis/manager ). This is to check whether the ArcGIS Server site was properly created. Once confirmed, try to access GeoEvent Manager. If the issue persists, do a GeoEvent Admin Reset, steps are as follows: - Navigate to Windows Services panel (Windows Run > services.msc) - Stop the ArcGIS GeoEvent Gateway and ArcGIS GeoEvent Server Windows service - Locate and delete the files and folders beneath the following directories (leaving the parent folders intact): C:\Program Files\ArcGIS\Server\GeoEvent\data\ C:\Program Files\ArcGIS\Server\GeoEvent\gateway\log C:\Program Files\ArcGIS\Server\GeoEvent\etc\com.esri.ges.gateway.cfg C:\ProgramData\Esri\GeoEvent\ C:\ProgramData\Esri\GeoEvent-Gateway\zookeeper-data C:\ProgramData\Esri\GeoEvent-Gateway\kafka\logs (delete the 'logs' sub-folder, leave the 'kafka' folder intact) - Start the ArcGIS GeoEvent Gateway Windows service, then wait for around 3 minutes - Start the ArcGIS GeoEvent Server Windows service, then wait for around 3 minutes - Clear the browser cache Try accessing the GeoEvent Manager now ( https://localhost:6143/geoevent/manager or http://localhost:6180/geoevent/manager ). If the issue persists, contact Esri Technical Support. Thanks, Richardson  ... View more

Hi Terry, I cannot access the PowerPoint of the process used by Johns Creek Georgia. Could you please make the document publicly accessible. Thank you, Richardson ... View more

Hi August, I am glad that adding a entry in the /etc/hosts file resolved the issue for you. Since everything is running fine now, I would recommend 'not' making any changes to the machine-config.xml file. Regards, Richardson ... View more

Hi August, Can you try this location: <install_directory>/arcgis/server/framework/runtime/.wine/drive_c/Program Files/ArcGIS/Server/framework/etc/ If this did not work, please let me know and I can create a Technical Support case for you. Regards, Richardson ... View more

Please take a look at this documentation  https://enterprise.arcgis.com/en/portal/latest/administer/windows/configuring-the-domain-controller-used-by-portal-for-arcgis.htm Regards, Richardson ... View more

Hello Peter, This behavior you are seeing is a GeoEvent bug in a federated environment. Stream services will work only when you publish the stream service using the Default DataStore connection to a Root folder. Hope this helps! Regards, Richardson ... View more

Hey Andrew, I am not sure if the issue is resolved or not. If not, please try the following steps: - Navigate to ArcGIS Server Administrator Directory > Home > system > platform services - Make sure that all the Services like the Synchronization Service, Compute Platform and Message Bus are in STARTED state - If they are STOPPED, then manually START it - Navigate to Windows Services panel (Windows Run > services.msc) - Stop the ArcGIS Server, ArcGIS GeoEvent Server and ArcGIS GeoEvent Gateway Windows services - After this, clear out the content inside the C:\Program Files\ArcGIS\Server\GeoEvent\data (leave the data folder intact) - Start the ArcGIS Server Windows service - Wait for a couple of minutes (around 5-7 minutes should be fine), just to make sure that all the necessary background processes for ArcGIS Server are started - Start the ArcGIS GeoEvent Gateway Windows service - Wait for a couple of minutes (around 2 minutes should be fine) - Start the ArcGIS GeoEvent Server Windows service - Wait for a couple of minutes (around 2 minutes should be fine) - Clear the browser cache - GeoEvent Manager should load successfully  Hope this helps. Regards, Richardson ... View more

Hi Konrad, I have seen this happening before where we get 'Unable to generate token: invalid username and password.' even when using the correct case-sensitive credentials. The issue might be resolved after whitelisting the following ArcGIS Online domains in your network. Some organizations prefer to filter what domains are allowed for their organizations. Get in touch with your IT and they can help you with this. https://ago-item-storage.s3.amazonaws.com https://*.arcgis.com https://*.arcgisonline.com http://*.esri.com https://*.blob.core.windows.net If it is still not working, please check what the GeoEvent log says or contact Esri Technical Support @ (888) 377-4575. https://downloads.esri.com/resources/enterprisegis/AGOL_Domain_Requirements.pdf Regards, Richardson ... View more

Hi Anjitha, Try this: - Navigate to ArcGIS Server Administrator Directory > Home > system > platform services - Make sure that all the Services like the Synchronization Service, Compute Platform and Message Bus are in STARTED state (it can be checked using the Supported Operations: "status" button), if they are STOPPED, you can manually START it - Navigate to Windows Services panel (Windows Run > services.msc) - Stop the ArcGIS Server, ArcGIS GeoEvent Gateway and ArcGIS GeoEvent Server Windows service - Start of the ArcGIS Server, then wait for around 5 minutes - Start of the ArcGIS GeoEvent Gateway, then wait for around a minute - Start of the ArcGIS GeoEvent Server, then wait for around a minute - Clear the browser cache - Check the logs again to see if there are any "Failed to create connection cxn…" error messages Hope this helps! Regards, Richardson ... View more