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So I usually don't search for addresses--but I just tried in the area I am working with "get data" and it says no results found --is that what you are getting?
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10-13-2020
02:01 PM
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I've been using a project that I have all the data lately--but when I get back later today, I'll give it a try and let you know
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10-12-2020
08:06 AM
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I know right?? The technical support guy was pretty helpful in the end. I knew is was more of a Customer Service thing and had talked to (and emailed) the customer service rep--but the tech support guy took the time to talk to another customer service person because it had to be added to My ESRI. I think it should have been apparent when my licensing said I had paid for CityEngine2020, yet only had CityEngine2019 available. In the end, the Tech support guy emailed and said it looked like my customer rep pushed it through on her end, yet she never had the courtesy to inform me.
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10-12-2020
08:01 AM
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I am also having this problem with sidecar maps. After scrolling through the first map to the second, the new layers appear, but it displays the previous map's pop-ups and legend. Hoping for something in October--thanks!
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10-05-2020
11:56 AM
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I hope customer support was helpful. I ran into a problem of excessive credits coming out of my account--one month I went up to 150 credits a day. I would view the credit status, and there is a place to download usage data and it didn't add up to what was being charged. After being escalated two times in tech support, they finally told me I had some sort of "ghost credits" and they gave me an additional 5,000 credits--mainly because it took so long to figure out and the credits kept piling up! Something to really keep and eye on.
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04-30-2020
12:34 PM
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If anyone else is having this issue--tech support is looking into it now--I shared my screen and showed them the problem hopefully with an answer that I will post
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04-30-2020
12:22 PM
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Yes--I've done these web maps for a couple of years and have not had this problem before. If I configure the pop-ups in Arc Pro and then share the Web Map, previously, the aliases all remained in maps' pop-ups and displayed correctly. I would think I was doing something wrong if the visualization tab wasn't depicting it correctly. I will try to add them again --it has happened on the last 4 web maps I have shared and was wondering if it is some sort of bug
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04-27-2020
09:55 AM
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Thank you Katherine--I have edited it Yes, I have not been able to have ArcGIS Online retain the aliases of my pop-ups. I configure the pop-ups in Arcpro as I have always done, but when I check the pop-ups online--they are using the field name. I go to the visualization tab online and the aliases display in the pop-up just fine. Thanks for any assistance.
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04-27-2020
09:25 AM
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Recently, I have not been able to have ArcGIS Online retain the aliases of my pop-ups. I configure the pop-ups in Arcpro as I have always done, but when I check the pop-ups online--they are using the field name. I go to the visualization tab online and the aliases display in the pop-up. I have screen shots--this has only just happened in the last few weeks. Thanks for any assistance.
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04-27-2020
06:53 AM
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Title | Kudos | Posted |
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