Latest Contributions by Natural_EnglandOpen_Data_Publi

Hi Graham, Thanks for investigating so quickly and pushing the hotfix.  I have successfully updated the affected page, saved the unpublished draft, then published the draft. I like this new feature. An improvement would be to enable us to view the preview of the published site in a new browser tab before going ahead with publishing.  This is not possible from the View Published option (you have to click on it then click back in the browser). I'm not quite sure I understand the issue with our site.  What is 'old web mapping application' hence challenging about the Natural England Open Data Geoportal hub site?  What do we need to do at our side to ensure that the site is the latest ArcGIS Hub version and consuming the latest 'hub' item types?  Can you take a deeper look at the site then email guidance to me please. Thanks, Andy - Andrew.Lee@naturalengland.org.uk  ... View more

Hi all, We have exactly the same behaviour / error with the TypeError message shown above, but for only one page within our site (see hyperlink below in edit mode).  All other pages/sub-pages are unaffected by this change. Natural England Open Data Geoportal Esri ArcGIS Hub developers - Please investigate and resolve ASAP, as this page is critical to day-to-day changes to our data publication information. Andy Lee Senior Adviser, Data Management and Geographical Information Natural England, UK ... View more

Hi Daniel, Thank you for resolving this bug.  I confirm that I am happy with the fix and that the links across our site are now restored to working condition. Please can you do your best to ensure that this bug does not reoccur at future ArcGIS Hub updates. Kind regards, Andy Lee ... View more

#arcgis hub‌ #arcgis hub sites‌ Hi Daniel Fenton‌, Since the last ArcGIS Hub updates deployed by ESRI in early March 2019, the issues reported last year above have started to reoccur. Some URLs including dataset names (rather than unique IDs) are no longer routing to the items.  Users receive a 404 error page.  Please provide a fix as soon as possible, as this is affecting many items listed on our site. See https://naturalengland-defra.opendata.arcgis.com/  and https://naturalengland-defra.opendata.arcgis.com/pages/updates  Some examples of URLs from our latest releases, which are no longer re-routed to the items are below.  I am sure there may be many more, but I do not have time to trawl the whole site to give you a full list of URLs affected. https://naturalengland-defra.opendata.arcgis.com/datasets/provisional-agricultural-land-classification-alc-england  https://naturalengland-defra.opendata.arcgis.com/datasets/conservation-and-enhancement-scheme-agreements-england  https://naturalengland-defra.opendata.arcgis.com/datasets/gs9-and-gs10-eligibility-for-countryside-stewardship-england  https://naturalengland-defra.opendata.arcgis.com/datasets/sssi-impact-risk-zones-england  https://naturalengland-defra.opendata.arcgis.com/datasets/sites-of-special-scientific-interest-units-england  https://naturalengland-defra.opendata.arcgis.com/datasets/crow-act-2000-section-15-land  https://naturalengland-defra.opendata.arcgis.com/datasets/special-protection-areas-england  Many thanks, Andy Lee Senior Adviser, Data Management and Geographical Information Natural England ... View more

Thanks so much for the info above Daniel, and for sharing and admitting the issue with the corruption of services through the changes recently made to the platform. I am aware you are in conversation with Miguel in the UK in support of this ongoing issue, and therefore have access to most of the details on the support enquiry.  Resetting the downloads in the Hub did not solve the issue, I had to click to rebuild the spatial indexes on the AGOL item settings pages too, as the datasets were downloading with no geometry.  Strange hey, as the services were behaving OK in the Map Viewer! For the four remaining complex geometry layers with a large no. of vertices (derived from OS MasterMap Topography layer) I have now tried uploading them again with the default max record count of 1000. They are failing to download (stuck on Gathering Data). The details are on the support case. Miguel is helping with testing these. I will try reducing the max record counts to lower values next week to see if that helps. This helped resolve issues before with other services.  I suggest reducing to ≤500, what do you think?  Then I'll keep reducing the value until the downloads start to function....hopefully.  Each time I will click 'Reset Dataset and downloads' in the Hub Data page. For some data services I have very low max record count values , too low really in some cases to be honest.  The Hub does not function very well with datasets which include polygons with a large no. of vertices, especially derived from OS MasterMap Topography Layer. Thanks for your continued help. Andy ... View more

Hi Daniel, Thanks for your reply.  I have tested the hyperlinks and they now display in a new browser tab OK.  Thanks for your help with rolling out this fix so quickly. Andy ... View more

Hi Daniel, I'm interested to hear what the fix was for this and why it occurred in the first place. I experienced exactly the same behaviour with many of our ArcGIS Online hosted feature layers not downloading correctly in Shapefile format from the Natural England Open Data site https://naturalengland-defra.opendata.arcgis.com. This was around the same time (late June into early July) as experienced by Matt at ONS.  Many shapefiles were downloading without spatial objects, but not all hosted services were affected, which was unusual. No change was made on the publisher side. Was this an issue experienced with the latest releases to ArcGIS Online and the ArcGIS Hub? Has the KOOP toolset (which I believe you use to extract the features in multiple formats) been fully tested with the latest releases? To test and find a resolution I worked through each hosted service (71 layers)  by downloading each and viewing them in ArcMap.  For the ones that downloaded as KB sized files with only an attribute table, I clicked 'Rebuild Indexes' in the Settings tab of each ArcGIS Online hosted item page, then clicked 'Reset Dataset and Downloads' against each related item on the ArcGIS Hub Data page.  Resetting downloads alone did not resolve the issue.  This resolved it but was a very laborious and time consuming task over two days and had an impact on my wellbeing.  This issue brought many of our public download services to a halt for approximately 1-2 weeks unbeknown to us.  Most of our end users still download shapefiles for translation to other formats/local analysis. We received negative customer feedback during this time. We still have four affected layers, our largest most complex geometry datasets. I have a support request being worked on in the UK (Miguel Paredes) and in Redlands (Jarret Baker) to suggest next steps.  I have discussed with Miguel and he will add your name to the case for help. Case no. #02137485 - Updating downloads in hub. Andy Lee Data Services Team Natural England ... View more