Neil Wallis Hi Neil, I am the Esri customer service rep for your local distributor, Esri Australia. I have sent them your inquiry regarding access to Pro. I believe you will need to be linked to a different account on My Esri. They should contact you within the next 24 hours. If you do not hear back within that time, please feel free to contact them at clientservices@esriaustralia.com.au and you can reference case# 00102326. Kind regards, Mayra Nunez
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