Latest Contributions by MattD

Does this occur with ArcGIS Pro ( This uses the same workflow as collector) or collector on the same network where ArcGIS enterprise is located? If this works as expected this would most likely be related to network latency. If a VPN is involved then the user will usually have a slower connection due to the routing it must take to access internal services. Does this happen with only this webmap or all webmaps? If you are able to download dataset you can try working with smaller datasets or have the user download this dataset on a better internet connection. ... View more

Are these editable in ArcGIS Online/Enterprise as well? You shouldn't be restricted on editing non domain fields. It may be necessary to log a support ticket for this to explore your issue in further detail with more information. ... View more

It is not possible to automatically create the same HTTP counters for multiple deployments outside of editing the CPJ file. Importing the CPJ file will create a monitoring service with the same inputs as the previous monitoring service, so manual rewrites of the counters will still be necessary. ... View more

For email alerts this would be controlled at the smtp/email level -  For instance, If the ArcGIS Monitor Server application is sending large volumes of email notifications (10 or more per hour), you can create separate email rules for each of your collections by criticality—for example: DataCenterA_Critical, DataCenterA_Warning, DataCenterB_Critical, DataCenterB_Warning, and so on. https://enterprise.arcgis.com/en/monitor/latest/administration/troubleshoot-email-notification-problems.htm ... View more

For your second question the "isValidated" key is for when a counter is validated by ArcGIS monitor (i.e. a green checkmark is considered validated = true, while a red X is considered validated = false). ... View more

I think your reasoning on this is correct, a monitoring service can be used for multiple deployments - Collections are groups of counters that monitor systems in a target environment, so a group of production servers and a group for development. I think this would be more for organization or using a specific windows user for authentication in specific windows environments. ... View more

It may be necessary to explore this issue in a more official sense with an Esri Support case to gather more information on your deployment and further troubleshoot this issue. ... View more

Please log a support ticket for this issue so that Esri Support services can look at this under more official light, and get more information on the issue at hand for future releases. ... View more

As the extensions are not officially supported products they do not follow the same release cycle as the main product. I think your best bet for the extensions would be to compare the release dates with the date of the release version, and test the functionality of the extensions before pushing out a counter necessary for production monitoring. ... View more

In addition to the Data store Extension (EgdbDataStore Add-On), portal counters can also monitor content for users so using both in conjunction would be your best bet. ... View more

If you are ok with doing an average of your ArcSOCs you can try using the process counter that comes out of the box with ArcGIS Monitor. Counter status view glossary—ArcGIS Monitor | Documentation for ArcGIS Enterprise  ... View more

This may be a good idea for an enhancement as well, with the outlook rules as a potential in place work around. You would want to log a support ticket so that we can talk about this in more depth. ... View more

Yes this is possible, it is called a Distributed deployment -  In this deployment, ArcGIS Monitor Administrator and the ArcGIS Monitor Server application (with MongoDB) are installed on different machines. This option should be used when there's significant network latency between ArcGIS Monitor Administrator and the target environment from which the counters are collecting data. Deployment scenarios—Installation Guides | Documentation for ArcGIS Enterprise  Troubleshoot ArcGIS Monitor Server application problems—ArcGIS Monitor Administrator | Documentation for ArcGIS Enterpri…  ... View more