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I published a survey using Survey123 Connect on my desktop. The form works great on the desktop, and all choices from the external_choices tab are available. However when I download the form on my cell phone, iPhone8 with iOS 12.2; Survey123 v.3.3.26, the fields for external_choices do not show. It’s as if they don’t even exist. So I tried it on a different cell phone: Samsung Galaxy S7 Android v8.0.0; Survey123 v.3.3.26. Same thing; no fields from the survey that point to select_one_external show up. I tried again on a tablet, Galaxy Note Pro, SM-P900 Android v.5.0.2, and it worked! The select_one_external fields are there, and work as expected. Is there a known issue with cell phones not being able to read the external_choices itemsets.csv. I do not have this issue on cell phones with any of the other .csv files, such as my other surveys using the pulldata from .csv. (I’m using the external_choices since there are 6700 rows of data. Having all those rows on the regular choices tab worked fine when testing on the desktop Survey123 Connect, however it would not publish, kept timing out. I believe it may have been error code 409, but can’t quite remember exactly the code#. ) Most all of my teammates will be using this survey on a mobile cell phone, so we'd really like to find a fix or work-around!
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04-30-2019
01:39 PM
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I was able to publish another survey, and the Data tab seems works fine; shows the table, etc. I still cannot see the Data table on the "more complex" survey, even after publishing it a few different times. Is there a limit on the number of rows in the xlsForm? i.e. columns shown on the Data table?
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03-15-2019
02:01 PM
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I also have this issue. I've cleared the browser history, cookies, cache, ect., in both Chrome and IE, and have restarted my computer a couple times. Still receiving "An error occurred while loading the page. Some features may not work." when clicking on the Data tab. This happens in both Chrome and IE. From the Data tab, I can export the data into an excel file and see it that way, but would really like to view the table on the Data tab, be able to click each individual row, and download each form report as needed. Things that ran thru my mind: Too many rows of data on the xlsForm; I have 1,055 rows. Is there a limit?? pulldata() issue extra geopoints [set to null, and using pulldata() for x,y] somewhat complex relevant and/or calculation fields etc, etc So I removed all that, and published a very simple survey. Same issue: "An error occurred...." Analyze tab is populated and seems to work ok. Any other ideas as to what I can try to resolve not being able to see the Data table?
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03-14-2019
01:23 PM
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Title | Kudos | Posted |
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1 | 04-30-2019 01:39 PM | |
1 | 03-14-2019 01:23 PM |
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