I have the same issue too, what I did is: put the tpk in media folder, and it publish, it can be shown in 'survey123 connect for ARCGIS' and on my phone app correcty, but only the webform kept showing the default ESIR map the second I tried tiling. I uploaded tile service and changed the .info. Also I got it on my phone and the 'survey123 connect for arcgis' but the webform still stubbornly show only the defaul map
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