IDEA
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This is an AGOL issue that occurs during single sign on for academic institutions when trying to login to ArcGIS Online services for their organisational site. It is a necessary requirement of Esri Inc to provide a more meaningful response when access is denied after single sign on (using ADFS) for academic institutions. Currently our users (staff/students) would see the message ‘Unable to login using Idp Error parsing ‘NAME_ID’ from SAML response’. This message is meaningless for both staff and students who may try to login to ArcGIS Online organisational site and would provide a poor user experience as they would not know what to do next. Unfortunately our institution is not able to edit this page otherwise we would do this. We suggest as a minimum that the following message could be provided in place of the current text ‘You are not authorised to access this ArcGIS Online service, please contact your local Esri Administrator to request access’ This would at least give academic staff and students an idea of what to do next to get this issue resolved. Many thanks, Dr. Gail Millin-Chalabi
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09-10-2019
03:22 AM
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566
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IDEA
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At The University of Manchester we plan to deploy ArcGIS Pro 2.2.4 this semester on computer clusters across the campus using a concurrent license. Currently extensions have to be individually switched on. Ideally activating ArcGIS Pro extensions silently which would automatically check the checkboxes against the extensions would be very useful. This then mean we are not expecting our students to individually do this in a computer cluster environment. The Esri Extensions would be activated automatically so that Esri Extensions is set to ‘Yes’ when the software opens and connects to the license server. This would provide a much more smoother user experience for our students as they would not have to check manually the check boxes within the ‘Configure your licensing options’ button.
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08-14-2019
02:46 AM
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4
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Title | Kudos | Posted |
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4 | 08-14-2019 02:46 AM | |
1 | 09-10-2019 03:22 AM |
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