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My organization is experiencing this problem again on Android devices that started yesterday. It appears the latest release resulted in the same problem that started this exact post. Hosted feature services are available on AGOL web maps and web mapping applications, but not available in Collector. Nothing in our organization has changed for the past several months and we had no issues, and so I am confident in our system. Please post when this is resolved.
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10-31-2018
09:37 AM
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Specs. Services from Server 10.4, Collector v 18.0.1, Android v7. Occurring on Samsung Galaxy 7s's and Samsung Galaxy Tabs S2. Everything is just fine in iPhone, but you shouldn't need to have an iPhone to utilize all of Collector's features.
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05-10-2018
11:17 AM
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394
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POST
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Still experiencing the same issue as M Torres. If I keep my service layers under 7, then the map service sublayers appear. If I have more than 7, Android devices lose the ability to expand. Not very useful for our staff that needs to collect a large amount of data on many of their surveys. Are we expected to just provide them with surveys that they have to switch between if they are using an Android so they can utilize all of the necessary feature services? Any chance there is a remedy for this issue in Android? Many of my users are moving away from iPhone (kinda trending that way).
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05-10-2018
11:13 AM
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394
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Hi Dan - I just tested the map service in a new map, and I am able to expand the service to see the sublayers. Looks like I will need to figure out the issue between the web map and Collector. It is a map service from Server, version 10.4.1.
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10-05-2017
09:00 AM
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1
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394
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POST
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I have a map service layer with sublayers, and the map service layer cannot be expanded in Collector on Android devices. Devices are on version 17.0.2.
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10-04-2017
12:01 PM
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5
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Collector Stopped is the message I receive just trying to open the app. This is on the Samsung Galaxy 7S and the Samsung Galaxy Tab S2. Anyone else having an issue even getting the app open?
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06-07-2017
09:13 AM
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0
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0
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Title | Kudos | Posted |
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1 | 10-05-2017 09:00 AM |
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