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Hello, Recently our Adopta program stopped accepting e-mail inputs giving the message, "Unable to initialize security handler. No module named arcrest.security." The only change made was the creation of a dashboard pointing to this layer to simply show how many have been adopted, I don't believe that would be the cause of the issue. Here is the link to our existing adopta page. https://maps.vbartlett.org/adopt-a-hydrant/
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02-15-2021
01:30 PM
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"The layer, https://OrgURL/server/rest/services/OpenGov/OpenGovBartlett/MapServer?f=json&option=footprints, is not accessible and cannot be added to the map." The third party company I am working with is saying that is a required function to have their connection function properly. I published from Pro 2.6, "Share as Web Layer". How do I get the data footprints to be enabled?
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10-07-2020
07:38 AM
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In my adopta application, the lastupdatedate and adoptedon fields are not populating, I configured the popup on my layer to read those fields as the instructions showed. Additionally even when enabling attachments on the feature layer, it wont let me attach a photo. Does anyone know how to fix this issue?
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12-13-2019
06:47 AM
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I have a map in Collector with a editable feature service host on my server (not in AGO) with about 5100 points. When I go to add a new point I only have luck with about half of my points appearing after I submit them. The other half just vanish. They are also missing in the AGO version of the map. If collector is only going to work half the time, I'm going to have to find a better product.
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07-02-2014
04:17 PM
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I have an editable feature service of tree with 3 date fields (date installed, date Removed, last update date). Whenever a change is made to a feature all the date fields are auto populated with 12/31/1969, if I open it in desktop the dates are 1/1/1970. How I change my feature service to allow a Null value (I know that 1/1/1970 is 0 in Unix time)?
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06-12-2014
12:25 PM
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Which browser are you using? I've tried it in Chrome, Firefox and IE Is the feature service hosted online or an arcgis server? it's hosted on my Amazon server If server, what is the version of arcgis server? 10.1 Does the server require requests over https? I don't think so, how can I check this? The editable feature service and login works fine if I use the application directly from AGO. I only have the issue with log in when I download the code and try to run it off my server.
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04-03-2014
06:34 AM
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I have a web map that includes one feature service that requires a user log-in. When I publish it as an application through AGO everything works perfectly but if I download the application source code from git hub I get the "unable to access the authentication service" error after attempting to log in. The map shows up correctly (minus the secure service) so I know I configured it correctly but there must be something I'm missing somewhere.
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03-31-2014
12:10 PM
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I've been working on customizing and configuring the My Government Services application. I am able to get it to work on Chrome, Firefox, IE 9 or later but when using the older versions of IE, the basemap and pop-up appear but the carousel never loads when the map is clicked. The help doc included in the template indicates that this should work in the older versions of IE.
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02-12-2013
07:32 AM
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Thanks for the tips. For some reason the last 3 levels of my cache never completed so I went back and recached the basemap.
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01-24-2013
09:12 AM
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I have been working on configuring My Government Services application. When I click on my map (or enter an address), an icon is placed, my map zooms out to show about 1/3 of the United States and I get the loading spinner-nothing ever loads. Any advise would be appreciated.
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12-26-2012
11:30 AM
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Is there a way to make the City State and Zip all as default so the user doesn't have to type them in? For example since Bartlett only has one zip code, it'd be nice for users to only have to type in "228 S Main St" not "228 S Main St, Bartlett, IL 60103". It'd also be great if the application could elimiate the zip or automatically add it since most searches don't require that field.
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12-26-2012
11:10 AM
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I have been able to publish services without any problems until this morning. I keep getting the above error. When I go to the geoprocessing window, the UploadServiceDefinition is shown and I get Error 000732 Service Definition Dataset <myfilename>.sd does not exist or is not supported. We are also having a problem with our IP address. The IP and amazon url are listed on my remote desktop, but I am only able to connect using the amazon url. I spoke with ESRI tech support and then gave me a different IP to use-they said the other one is misconfigured. This IP shows all my services on the amazon server and I was able to connect to it through ArcMap but its not the one that I log into through the remote desktop. Anyone else have this odd situation?
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09-27-2012
08:32 AM
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I am attempting to import addresses from a csv file. I have attached a sample table. I have tried all the settings in the add data but none of the addresses get imported and I'm not sure why. Have anyone else had a problwm with this?
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09-17-2012
07:23 AM
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When I open my map from the Public Maps Gallery Template there isn't an address search. The only functionality I have is identify, zoom in/out and pan. Is there a newer version of the template that offers the search tool? The gallery doesn't open the map in Arcgis.com. I've attached a screenshot.
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02-09-2012
04:56 AM
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I am new to ArcGIS online and am creating numerous maps in My Content to share in the public maps gallery. Is there a way (for someone without an ArcGIS online account) to open a map in the public maps gallery and have the functionally of typing in an address and having the map zoom to that location like it does on ArcGIS online?
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02-08-2012
10:55 AM
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