Latest Contributions by KeithOlsen

‎02-13-2024

I changed the reboot order and also installed the arcGIS server Hosted Services Reboot patch. We are using Enterprise 10.9.1. Everything seems to be working this morning, but I couldn't tell you which fixed the issue.

‎02-12-2024

I'm going to give this reboot order a try; although, I just noticed that ESRI pushed a new ArcGIS Server patch for Hosted Services Reboot. That sounds promising...

‎10-10-2023

Hi @WileyBogren . I'm having this exact same issue while copying a parcel fabric from file geoDB to SQL (sde) Enterprise geoDB. What was the work around solution you came up with? It seems to be hanging on the parcel_lines (cogo) layer. Thanks! --Keith

‎04-04-2023

Thank you @KoryKramer ! I'll give it a try. --Keith

‎04-04-2023

I'm running Pro 3.1 but am not seeing the option to write temp files somewhere other than my c: drive. Can you point us to the new option that has been implemented? I searched through the what's new documentation and didn't find anything for 'temp' or 'directory'. This is a needed function since I cannot currently export large tile packages from ArcPro even if all the data lives on the network. Thanks @AmeliaBradshaw --Keith

‎02-21-2023

After really struggling with this for the past year, I think I have finally figured out the problem. Turns out our IT department was restarting the SQL server at the same time as the Portal server. Since the vast majority of our services are reference based to the SQL database, this was really confusing the services. The solution was to move the Enterprise reboot sequence to after the SQL server reboot. I'm currently doing SQL server, web adapter machine, arcgis server, datastore, and then portal. It's been working flawlessly for 3 weeks, so I'm hopeful this is fixed. I also wrote a python script to look at the service REST endpoints and look for the reference layer. If it can't find the database layer name it writes that to a log file. Really helpful to determine if my particular kind of service issue is happening (service started, but data layer not connected). --Keith

‎05-16-2022

Hi Ravi, Did you ever get a reply to this question from ESRI? Our IT is rebooting our Enterprise servers 5x a week and I think it's causing some instability with some services not restarting. I don't understand why, but a few ArcPro created services just don't restart. Do you think the boot order matters for Server/Portal/Datastore? This is 10.8.1 Thanks, --Keith

‎11-05-2021

Thanks Josh!

‎11-05-2021

Hi Josh. It certainly feels like a bug. I'm experimenting with changing the service refresh to every 6 hours and I also installed something on the server called a 'restore reliability patch'. Sounds promising. I'd love to see your script to restart the services. I have done a little arcgis.gis in python, so should be able to integrate it. Thanks! --Keith

‎11-04-2021

It is checked, but I hadn't seen that option before. I changed the recycle rate to every 6 hours, but still, it shouldn't be dropping the data connections that often. It's also weird that it's only happening with the arcPro created services (I have an older arcPro service that seems fine). Maybe a bug in the recent arcPro release? Thanks.

‎11-04-2021

Sorry, I should have mentioned that these are all Dedicated Instance Pools. I haven't experimented with the other type yet.

‎11-04-2021

Thanks, yes I checked the server resources and there are no issues there. I do have one arcPro map service that hasn't been giving me issues. The only difference is that one has feature access enabled (it also has a feature service) and the original document is saved on the network somewhere. I don't think it needs this though... I'll start a ticket if I don't get this figured out today or tomorrow.

‎11-04-2021

Hello, we have been experiencing strange behavior from Enterprise 10.8.1 map services that were published from ArcPro (2.8.3). Seemingly randomly, the layer connection associated with the map service disappears and is not accessible from the rest endpoint. The map service rest endpoint has the layer heading, but no links to layers. If I stop and restart the service, the link reappears and the map services start to work normally again. Unfortunately, I don't know when this happens until someone complains that the service is not working. Also, there are a lot of them, so I cannot keep stopping and starting them to make them work. My map services that I created from arcMap don't seem to have this problem. I'm not really interested in going back to arcMap, so I would appreciate a solution for arcPro. I'm opening blank arcPro projects, opening the layers I want in my map service, and then right clicking the layer -> sharing -> share as web layer. I'm not including a feature service, and leaving the data on the source Enterprise geoDB (SDE). This has worked for us for years, so I'm not sure what is going on. Could the SQL server be dropping the connection to the Enterprise server? What would I look for in the log files? Thanks. --Keith

‎10-26-2021

This is happening to me as well on an Enterprise 10.8.1 system. Has anyone found a cause? I have all kinds of Map Services to a SDE Enterprise Geodatabase and for some reason, one just forgets the link to the layer data.

‎07-23-2021

I would be very interested in this option as well. I have been striking out in my efforts to automate the creation of survey123 summary reports. My survey is on our enterprise, but I'm using the https://survey123.arcgis.com/surveys website to manage them. For whatever reason, I'm also not able to get the generate_report python API to work either (SurveyManager). I'm guessing it's just not available for Enterprise (10.8.1) yet. I keep getting ERR_INVALID_PROTOCOL, but no references to that. I was hoping Integromat, but alas, no. Thanks @JamesTedrick for all you do. --Keith

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Date Last Visited	‎06-13-2024 10:54 PM

My Ideas

Latest Contributions by KeithOlsen

Re: ArcGIS Data Store Hosted Feature Layer stop responding

Re: ArcGIS Data Store Hosted Feature Layer stop responding

Re: Transfer Attributes creates duplicate COGO fields each time

Re: Enable setting location of temporary directory in Pro, like ARCTMPDIR in ArcMap

Re: Enable setting location of temporary directory in Pro, like ARCTMPDIR in ArcMap

Re: Suggested Reboot frequency

Re: Suggested Reboot frequency

Re: Map services published from ArcPro losing layer connection over time

Re: Map services published from ArcPro losing layer connection over time

Re: Map services published from ArcPro losing layer connection over time

Re: Map services published from ArcPro losing layer connection over time

Re: Map services published from ArcPro losing layer connection over time

Map services published from ArcPro losing layer connection over time

Re: feature services lose feature layers over time

Re: Using Integromat to generate summary reports from Survey123

Re: Suggested Reboot frequency

Re: Data Store fails to configure during 10.8.1 Up...

Re: SEVERE errors and Issues with Tiles

Re: SEVERE errors and Issues with Tiles

Data Store fails to configure during 10.8.1 Upgrad...