Latest Contributions by KeithOlsen

Same here. Recreate empty tiles just recreates all tiles, but slower. Not sure how that is helpful. ... View more

Does anyone have an update for this request? I have Text Widgets with dynamic data where the Count() does not update on the underlying data connection update. Refresh intervals are set to 0.5 min on both the web map and in Experience Builder under the data section. Map is updating fine, but not the text widgets that are connected to views of the map. It's disheartening that this has been an issue for years and is still not resolved. I'm wanting to make Experiences for our Emergency Management folks, but it sounds like it's not up to the task.  --Keith ... View more

If map viewer is going to be the public face of ESRI GIS then having more sophisticated polygon labeling is critical. How do I get users off arcMap and webappbuilder if the new option is so limited? ... View more

I changed the reboot order and also installed the arcGIS server Hosted Services Reboot patch. We are using Enterprise 10.9.1. Everything seems to be working this morning, but I couldn't tell you which fixed the issue. ... View more

I'm going to give this reboot order a try; although, I just noticed that ESRI pushed a new ArcGIS Server patch for Hosted Services Reboot. That sounds promising... ... View more

Hi @WileyBogren . I'm having this exact same issue while copying a parcel fabric from file geoDB to SQL (sde) Enterprise geoDB. What was the work around solution you came up with? It seems to be hanging on the parcel_lines (cogo) layer. Thanks!  --Keith ... View more

Thank you @KoryKramer ! I'll give it a try.  --Keith ... View more

I'm running Pro 3.1 but am not seeing the option to write temp files somewhere other than my c: drive. Can you point us to the new option that has been implemented? I searched through the what's new documentation and didn't find anything for 'temp' or 'directory'. This is a needed function since I cannot currently export large tile packages from ArcPro even if all the data lives on the network. Thanks @AmeliaBradshaw  --Keith ... View more

After really struggling with this for the past year, I think I have finally figured out the problem. Turns out our IT department was restarting the SQL server at the same time as the Portal server. Since the vast majority of our services are reference based to the SQL database, this was really confusing the services. The solution was to move the Enterprise reboot sequence to after the SQL server reboot. I'm currently doing SQL server, web adapter machine, arcgis server, datastore, and then portal. It's been working flawlessly for 3 weeks, so I'm hopeful this is fixed. I also wrote a python script to look at the service REST endpoints and look for the reference layer. If it can't find the database layer name it writes that to a log file. Really helpful to determine if my particular kind of service issue is happening (service started, but data layer not connected). --Keith ... View more

Thanks Josh! ... View more

Hi Josh. It certainly feels like a bug. I'm experimenting with changing the service refresh to every 6 hours and I also installed something on the server called a 'restore reliability patch'. Sounds promising. I'd love to see your script to restart the services. I have done a little arcgis.gis in python, so should be able to integrate it. Thanks! --Keith ... View more

It is checked, but I hadn't seen that option before. I changed the recycle rate to every 6 hours, but still, it shouldn't be dropping the data connections that often. It's also weird that it's only happening with the arcPro created services (I have an older arcPro service that seems fine). Maybe a bug in the recent arcPro release? Thanks. ... View more

Sorry, I should have mentioned that these are all Dedicated Instance Pools. I haven't experimented with the other type yet. ... View more

Thanks, yes I checked the server resources and there are no issues there. I do have one arcPro map service that hasn't been giving me issues. The only difference is that one has feature access enabled (it also has a feature service) and the original document is saved on the network somewhere. I don't think it needs this though... I'll start a ticket if I don't get this figured out today or tomorrow. ... View more