Story Map Troubleshooting - photo name, caption and color fields incorrect

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07-09-2019 06:10 AM
DaveBloniarz
New Contributor

Hello,

As soon as I created a story map using a base map an error message popped up saying the following:

The drop-down menus only had options for "OBJECTID", "CreationDate", "Creator" etc. Another story map on our account does work, and has the correct dropdowns ("Name", "Description", etc.)

I found this old thread that wasn't any help because it said that the problem was fixed and that making a new story map with another base map would solve the problem, which didn't help.

Help?

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OwenGeo
Esri Notable Contributor

Dave -- Sorry you're having trouble creating a story. It's not possible to create a Tour from just a basemap. The workflow you are trying to use is for someone who already has their place information published as a feature service.

Try launching the Tour builder from this page (click Build under Story Map Tour) and follow the instructions for uploading your photos and adding your place information.

Owen Evans
Lead Product Engineer | StoryMaps
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