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ArcGIS Server Restarted, Portal No Longer Repsonsive

Question asked by william.mclaurin on Jun 6, 2019
Latest reply on Jun 12, 2019 by william.mclaurin

I just returned to work after a week off and was trying to publish a service from ArcMap.  I've done this a thousand times, but for some reason today it decided it wasn't going to work and just hung on the publishing feature service portion.  After about 20 mins, I killed ArcMap and opened Server Manager.  I can see the service partially published, with only the WMS and Map Service portions published, but the WFS was not.  I checked Portal Contents and can see the two layers, minus the feature service.

We tried to publish services, unsuccessfully, several times with several different feature classes hosted on our SDE.

I logged into ArcGIS Server and restarted the server.

The server came back online, and Portal was working again, however, there are two things:

1.  The Feature Publishing Service is now listed under my contents (as if I published it, dated today).  Not sure if I should delete this from my contents or not.  The Feature Publishing Service is still located in the Systems folder on ArcGIS Server Manager.

2.  ArcGIS Server Manager is accessible for about 5-10 minutes until it becomes unreachable, and at that time Portal becomes extremely slow and at times unreachable.  GeoEvent Server also becomes unreachable after ArcGIS Server becomes unresponsive.  I'm still able to log into the server, even after the services become unresponsive and unreachable.

After restarting ArcGIS Server a couple of times, the symptoms of 1 and 2 above occur 100% of the time.  I'm wondering what could be causing this and what are some possible solutions?  Has anyone experienced this before?