Is anyone getting a error when searching for an address in Layout View?

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12-13-2018 10:42 AM
RobSmith
New Contributor II

When trying to search for an address using the "Find" tool and the "World Geocode Service (ArcGIS Online)" Locator we are getting a "There was and error trying to find candidates" error message.

We are running ArcGIS Desktop 10.2.2 and Windows 10 Enterprise

See attached image for error.

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5 Replies
ShanaBritt
Esri Regular Contributor

Rob,

We are aware of this issue and it seems the error is only returned when using the ArcGIS World Geocoding Service or a locator view based on the ArcGIS World Geocoding Service. Here is the number if you would like to track it, BUG-000118837.

AdrianWelsh
MVP Honored Contributor

I am not sure if this is helpful or not but here is a link to the bug:

BUG-000118837: In the ArcMap Layout view, the error message, "get_c.. 

RobSmith
New Contributor II

Thank you.  I will subscribe to the bug watch.

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G__AndrewFricker
New Contributor II

I had the same issue @Shana Britt

Thanks for the bug link.  

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MichaelVolz
Esteemed Contributor

This is an error message I am getting in ArcMap 10.7 using World Geocode Service:

Is this bug scheduled to be fixed in a patch to ArcMap 10.7 as well as older versions?

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