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error message when attempting  to take maps offline with collector since ArcGIS online update

Question asked by emily.tys_eskmapping on Mar 20, 2019
Latest reply on May 9, 2019 by bjwheeler

I have been unable to take maps offline in collector since the update on March 19 (PDT). Both my maps have been taken offline successfully previous to the update. I had made no changes to these maps. I have services hosted online, published in ArcGIS 10.4. I am using Collector Classic. I have also tried in the new Collector app but that also failed. The error message I am getting is:

   "Unable to create replica. Please check your paramaters. Create replica internal error. "

 

I have tried republishing the services and creating a new map with the new services but still got the same error when I attempt to take maps offline.

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