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AGOL- Where are my geocoded addresses?

Question asked by jborgion Champion on Mar 15, 2019
Latest reply on Mar 21, 2019 by Aled.w.jones

I uploaded an xlsx file of restaurants and their respective addresses to my AGOL account. I accept the geocoding processing and use our own (not ESRIs global) locating service.  It tells me that 214 address are good, but two are not.  Good.  That's what I expected.  I then accept the suggestion to review the addresses, and it takes me to a map view.  So far so good. 


However, when I attempt to alter the two non-located addresses, nothing really happens. Following  the help page , I enter the corrected address in the table, and hit enter.  It still gives me the same world-wide suggestions it originally did.  On top of that, the 214 points that allegedly geocoded are no where to be seen on the map.  I can 'zoom to the layer' and the extent is correct, but no points appear.  But....  Back at the item details page, I can click the Visualization button, and they magically appear.


I've probably geocoded millions of address records using ArcGIS Desktop: 15 years or so in 9-1-1 will do that to you. This xlxs worksheet geocodes just fine in ArcGIS Pro 2.3 with the same locator: so what's the trick in AGOL?