"Scene service is missing root node" Error

[ChristopherEby1]

I uploaded a CSV to AGOL and created a hosted Feature Layer (portal id 2d7dc54a7bf947d1bd3665786aca4d79 ) out of it:

https://services8.arcgis.com/D7sDlYShv5WlgIyb/ArcGIS/rest/services/Pennsylvania_Historical_Markers/F...

Then I click Publish > Scene Layer to create a hosted scene layer (portal id 98a0e0fede3543268757c6b7e89c5205):

https://services8.arcgis.com/D7sDlYShv5WlgIyb/ArcGIS/rest/services/Pennsylvania_Historical_Markers/S... 

However, when I click Open in Scene Viewer I get the error:

Pennsylvania Historical Markers - Pennsylvania Historical Markers cannot be added 

Scene service is missing root node.

What am I doing wrong? I tried rebuilding the cache but it didn't work.

[RussRoberts]

This specific error below Error 001887 is related to datastore dependency on SSLv3 protocol. If it is disabled on user machine then you see this problem. This is fixed in 10.6.1 what version are you currently using?

If you are using Version 10.6, you can fix it with following steps:

1. Open a command window as admin (make sure to open window as admin using Run As)
2. Go to C:\Program Files\ArcGIS\DataStore\tools folder
3. Run the following at the command prompt:

changedbproperties --store tileCache --enablessl none

1. Restart server/datastore

[pengzhang1]

Hi Russell, 

 I am using Version 10.6.1, still having the similar issue, can you give me some suggestion?