Dead Air when publishing from a Vector Tile Package

482
2
Jump to solution
03-15-2019 09:16 AM
JonathanSkloven-Gill
New Contributor III

I have been trying to publish a small Vector Tile Package to my AGOL account. The package was made in the most recent ArcGIS Pro, and unpacks and displays perfectly fine therein. 

When I use the Share Package tool, everything uploads without issue to my account. Upon clicking Publish, nothing happens. No spinning circle, no error, simply a dead button. 

When I use the "Add-Item" option in my Content window, I add the tile package, and click the "create feature service" option. Upon clicking Upload, nothing happens. No spinning circle, no error, simply a dead button.

This is a super small package of building outlines for a small city that I want to be able to incorporate to our mapping services, so I know it is not a size issue. 

0 Kudos
1 Solution

Accepted Solutions
KellyGerrow
Esri Frequent Contributor

Hi Jonathan,

Are you using Chrome when publishing? It sounds like you may be running into the issue described by Alan in this blog. https://community.esri.com/people/ARex-esristaff/blog/2019/03/12/why-cant-i-use-the-add-item-dialog-...

Try running the process in another browser or re-run the process in incognito mode.

Let us know if that fixes things or try getting in touch with support.

-Kelly

View solution in original post

2 Replies
KellyGerrow
Esri Frequent Contributor

Hi Jonathan,

Are you using Chrome when publishing? It sounds like you may be running into the issue described by Alan in this blog. https://community.esri.com/people/ARex-esristaff/blog/2019/03/12/why-cant-i-use-the-add-item-dialog-...

Try running the process in another browser or re-run the process in incognito mode.

Let us know if that fixes things or try getting in touch with support.

-Kelly

JonathanSkloven-Gill
New Contributor III

This is correct. 

I had a Technical Support Session regarding this. Incognito Mode worked just fine

0 Kudos