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Map Services with Embedded Credentials Not Functioning (502 Bad Gateway)

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2
02-25-2019 08:18 AM
SethLewis1
by
Occasional Contributor III
‎02-25-2019 08:18 AM

As of this morning I've noticed that secured services whose credentials are embedded are not loading in ArcGIS Online (see previous thread re: this issue and a resolve utility proxy from November 2018)

I've confirmed with other users outside of our organization that they're experiencing the same 502 Bad Gateway console errors/headers.

Tagging Kelly Gerrow‌ in case ESRI staff is not yet aware of this issue.

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2 Replies
roemhildtg
by
Occasional Contributor III
‎02-25-2019 08:22 AM

Same issue here. All of our map services linked through AGO stored credentials coming from utility.arcgis.com/usrsrvcs... are down with 502 Errors.

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AlanRex1
by Esri Contributor
Esri Contributor
‎02-25-2019 11:15 AM

Hi Seth and Gregg,

Thanks for posting about this, sorry for the delayed response here.  The underlying cause here is with the traffic service, which has been reported on http://status.arcgis.com/.  My understanding is that this should be clearing up (or already cleared up).

I haven't looked into your accounts, so maybe you've already done this, but if you ever run into any service disruptions with ArcGIS Online please feel free to submit a Tech Support case:

https://community.esri.com/groups/technical-support/blog/2018/05/01/how-to-report-an-arcgis-online-s...

Thanks!

Alan

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