cant find the arcgis file to open

607
4
02-21-2019 07:35 AM
ERICALI
New Contributor

I installed ArcGIS_Desktop_1031_145699, but instead of installing it at the usual C Drive, it has not got enough storage for the application so I installed in in D Drive instead - which is a memory card. 

After installing, I am unable to find the application file that opens the program? Can you advise what is the file name ? many thanks

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4 Replies
JayJohnsonWashoeCounty
Occasional Contributor III

I'm not sure if this will help you, but in a normal installation, the executable for ArcMap is here:

C:\Program Files (x86)\ArcGIS\Desktop10.x\bin\ArcMap.exe

Jay
Washoe County GIS
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ERICALI
New Contributor

Thank you for your help!

I have clicked on both the ArcMap.exe and ArcGlobe.exe but the message below pops up for both:- 
do you have any idea why and what I need to do? Many thanks!

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JayJohnsonWashoeCounty
Occasional Contributor III

So the software isn't finding your license.  Either you haven't authorized the software or something went wrong during the process. 

The ArcGIS Administrator is the way to look at this:

C:\Program Files (x86)\Common Files\ArcGIS\bin\ArcGISAdmin.exe

However, your best bet at this point is probably to contact ESRI support.

Jay
Washoe County GIS
ERICALI
New Contributor

thank you for your help, I will try that!

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