AnsweredAssumed Answered

Logged Out While Filling in Form?

Question asked by philip.queen on Feb 11, 2019
Latest reply on Feb 14, 2019 by philip.queen

While doing field testing on a survey on Friday, I was having an issue with Survey123 logging me out while I was filling out my survey. When I went to submit a survey, it brought me to the log in page, and once I logged in it submitted the survey as usual. It happened whenever a survey took a little longer to fill out, say ten minutes, and I was using an enterprise account if that makes a difference.

 

This isn't a huge deal since it doesn't seem to effect the submitting of the data, but is there a way to prevent survey123 from logging out, especially while it's in use?

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