the help in arcgis not work any tool in arctool box when i click on tool help it give me this message
i downloaded r and activate r integration toolbox and r bridge & arcgisbinding
i traed reinstall the arcgis 10.6.1 again and repair but the problem still not solved
Lost access to help system, ArcMap, 10.5
also reporting issues
Did issues begin before or after the last windows update this week?
yeeeeeees after the update this week the problem happened do you think the windows update is bad
Ahmad... I only have ArcGIS Pro installed now, so I can't confirm …. but it does seem coincidental.
If so, I am sure esri is aware of it (nothing on the support site presently that I can find)
Online help is your best bet now, and it is the most current.
In Tech Support we have the following defect logged for this behavior:
[BUG-000117599 "Can't reach this page" message when launching any geoprocessing tool help if Windows update KB4462918 or KB4462949 is installed.]
Feel free to call Esri Support at 888-377-4575 for tracking this defect.
I had a similar problem after the last Windows 10 anniversary Build. Check your ActiveX settings in IE11 in your local security zone.
How to enable ActiveX on Windows 10 - Microsoft Community
Hi Richard, thanks for the info. I have a few questions. Did you have the same issue, a "Can't reach this page" message when launching any geoprocessing tool help, like Ahmed posted a screenshot of in his initial post above?
ActiveX settings, at least on my machine seem to be normal, but the issue remains unless I uninstall specific Windows updates. If you fixed the same issue with ActiveX settings, which specific setting resolved it?
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