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No option to download offline maps. How do i enable offline map downloading in arcgis online?

Question asked by TDB_Consultants_Inc on Feb 6, 2018
Latest reply on Oct 12, 2018 by kbcarlso

Been struggling with this for awhile now, as help topics only show the application side of how to download offline base maps, but not on the arcgis online side. How do i enable offline downloading? Currently, all my maps in the collector app do not have the "Download" button available. What are the steps needed in arcgis online to make a map available for offline use? 

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