Why wont the survey123 app update with changes made in Survey123 connect?

464
3
07-18-2018 07:24 AM
DacodaMaddox
New Contributor II

I updated and republished a survey.  It looks fine on the web survey but when I open it in the app it has remained the same.  How can I fix this? 

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3 Replies
CarmelConnolly
Esri Regular Contributor

Hi Dacoda,

Have you tried deleting the survey from the device and redownloading it?

Help: https://community.esri.com/thread/167103 

If that doesn't work, can you provide more information or screenshots on what you've changed? 

Carmel

DacodaMaddox
New Contributor II

Hi,

I tried to figure out how to delete surveys from my app but couldn't figure it out so I just deleted and reloaded the app.  That worked well. 

by Anonymous User
Not applicable

Hi Dacoda,

You can delete a single survey on the device, without needing to delete the entire app, by opening the survey to the initial landing page, where Collect, Inbox, Sent box etc are displayed, and selecting the menu in top right hand corner, and delete survey option: