Authorization Number

1168
9
06-13-2018 12:14 PM
RichardWierengo
New Contributor

I just bought a Personal ArcGIS Licence, but I do not have an Authorization number to use ArcGIS. Where do I get one?

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9 Replies
DanPatterson_Retired
MVP Emeritus

Unless I am mistaken you follow the Named User procedure

Start ArcGIS Pro with a Named User license—ArcGIS Pro | ArcGIS Desktop 

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RichardWierengo
New Contributor

Ok, I tried doing that, and it said I could not authorize my ArcGIS account to authorize ArcGIS Pro, because my account is a Public Account.

I am trying to practice with ArcGIS.

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DanPatterson_Retired
MVP Emeritus

are you logging in to My Esri or ArcGIS Online?

I will flag

Esri Technical Support

but it doesn't seem right that you have no associated instructions to accompany your payment.

Check your Junk email just in case

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RichardWierengo
New Contributor

Not sure. I couldn't find away to contact anyone over there.

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RichardWierengo
New Contributor

I got emails with my payment. But no authorization code to be seen. Just a line of numbers, no letters.

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DanPatterson_Retired
MVP Emeritus

Esri Support Home  is the main place.  the one I flagged is a sometimes visited site by esri people that may know offhand

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RichardWierengo
New Contributor

I couldn't figure out how to contact anyone there is the problem.

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DanPatterson_Retired
MVP Emeritus

check the link I posted minutes ago

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