Work Around suggestions for 'unable to export infographic to pdf'

Discussion created by jboyd170 on Jun 13, 2018
Latest reply on Nov 20, 2018 by dbuhr-esristaff

We logged an issue we have when exporting an infographic to pdf when it contains a map.  Printing an infographic causes the same error.  The issue is intermittent and was logged by support as a bug on May 21, 2018 ( #BUG-000114167).  Our work around requires screen captures of the infographic pages and re-creating an output file for printing. We have also exported the infographic without a map and edited the map back in.  This has stalled our roll-out since not all users have the savvy to do the editing required.  Any suggestions are welcome.