We installed an ArcGIS Server site on 3 machines as gis servers within one cluster. The map service itself seems working very well and responsively. But when we tried to create the cache by right-clicking the service in ArcCatalog --> service properties --> caching, a very generic error popped up saying "unspecified error".
I checked the server log but couldn't figure out any cause. Below are error (SEVERE) messages.
Error executing tool.: ERROR 999999: Error executing function. Failed to execute (Create Map Cache). System/CachingTools.GPServer 20010 GPServerSync.CheckMessages
Method failed.HRESULT = 0x80070057 : The parameter is incorrect. . Test/Facilities.MapServer 100005 0.03462 MapServer.GetTileImageInfo
Method failed.HRESULT = 0x80070057 : The parameter is incorrect. . Test/Facilities.MapServer 100005 0.01498 MapServer.GetTileCacheInfo
After dismissing the error window, I went into the service properties and saw the Adv cache tab is shown but with empty scale values. No folder was created in the cache folder on the server.
Also it takes awfully a long time (like 2 minutes) to get the service properties window to show up. Is that normal?