Can not install maps for office

Discussion created by dustinholt on Jan 24, 2014
Latest reply on Dec 5, 2018 by SChavez-esristaff
I'm trying to install maps for office on my laptop. During the install the system check window pops up and I get a X next to the "supporting files installed". It tells me to check that office 2010 or later is installed, which it is. And then to select the install prerequisites button to installed the required office features, which I do. I get nothing, it just goes back to the system check window and the same instructions. Can anyone help me?