Syncing issues with Collector App

Idea created by EKinneyT2 on Jul 10, 2014
    New
    Score80
    • EKinneyT2
    • ODOT_CO
    • feature123
    • Borgman
    • hetrickn
    • tpcolson
    • ebixler@clearion.com
    • jmward
    We are using the Collector App to collect DOT assets throughout the state and having issues syncing with pre-loaded point. For example. if we add culverts to the map with the roadway data (it type/location) and send collectors out the points to collect the enviromental capatability attributes, the iPad will lose data in the course of the collection and revert back to only what was saved in the system. The workaround has been to put plan in airplane mode, do the collection and submit, then turn off airplane mode and sync with arcOnline. If they are doing a new asset (one that was not preloaded) this issue does not occur