ESRI Technical Certification should provide instant escalation to Tier 2 Tech Support

Idea created by ghudolin on Sep 19, 2013
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    Score60
    • johnmdye
    • ghudolin
    • hiker4k
    • markking777tn1
    • jonmcd
    • rgrichards
    If GIS Professionals achieve and maintain their ESRI Technical Certification this should benefit them in auto escalating to higher levels of technical support allowing them to by-pass tier 1. This would make the certification program more valuable to your customers.