Support access to customer care portal

Idea created by DamianLaning@rivcoit on May 7, 2013
    New
    Score10
    • DamianLaning@rivcoit
    As the GIS manager, I have a need to provide access to the customer care portal for technical caller staff to issue and follow-up on bugs initiated with ESRI.  I would like to restrict the information to the support category of the portal only but currenlty there does not seem to have this level of access without providing other financial inforamtion or provisioning abilities.