Deauthorise warning in Uninstall Dialog box

Idea created by ksundesriaustralia-com-au-esridist Employee on Jan 12, 2011
    New
    Score70
    • bljackson
    • ADES_LMurray
    • ktiits
    • peartds
    • umorales
    • APallentin
    • leklatt
     I believe that we can  greatly improve the usability of the install and uninstall dialogs.

    On uninstall, clients should be prompted to DEAUTHORISE licenses, particularly if they working on a stand-alone licence etc.  On our support desk, we get many tickets regarding this issue.  Even though we have provided documentation to clients about this licensing change, it needs to be supplemented with a CHECK page on the uninstall dialog.  Perhaps "Have you deauthorised your licence" with an explanation, and a YES, IGNORE and CONTINUE etc....

    I think this warning will greatly help clients who aren't used to the new license model, and are getting caught up in the resetting license drama!!