Get a signed out message in Survey123

Idea created by FuelRelief on Sep 12, 2019
    New
    Score50
    • cdonaldson_SWCAGIS
    • justin.cahoon@smud.org
    • brian.love@smud.org
    • kreuzrsk
    • MidnightYell2003

    My organization uses Survey123 in the field during disasters and therefore we tend to have limited connectivity. We have found that Survey123 will sign your device out when it's in and out of connectivity. So when you try to submit a survey (only shared with the organization), it comes up with the error 'getting service information' rather than stating you are signed out.

     

    It would be great if the message changed to say 'please sign in' or if a banner appears at the top of the screen when you open the app to say, 'you have been signed out of this account'.

     

    Thanks!