Keep Esri Support emails within a chain

Idea created by deleted-user-sYHsW3p_gN5o on Aug 2, 2018
    New
    Score10
    • deleted-user-sYHsW3p_gN5o

    I'd like to see Esri support emails stay within the same email chain. Currently it's difficult to follow a conversation had with Esri Support, because the email are all separate.