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We are pleased to announce to our ArcPad customers that Service Pack 1 for the 10.0 release is now available for download at the Esri Customer Care website: http://customers.esri.com

If you have any questions or run into issues with the installation please contact Esri Technical Support at 1-888-377-4575, option 2, or visit the Support site. Users outside the United States should contact their local distributor for help.

 

UPDATE: 12/15/10

A version of ArcPad with SP1 included is available for download on the Esri Customer Care website under the "Software Downloads" section.  Authorized contacts that are able to download ArcPad can also get this new version that has Service Pack 1 included.

 

Mike H., Program Manager
User Advocacy Group, Esri Support Services

Mike H., Program Manager
 Follow me on Twitter: http://twitter.com/mikehogan
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We are pleased to announce that ArcGIS 10.0 Service Pack 1 was released today.  We recommend that you install SP1 for all ArcGIS products at your earliest convenience.  There are many fixes and improvements that are included as part of this service pack.

Links to the downloads and installation instructions are below:

ArcGIS (Desktop, Engine Server) 10.0 SP1

List of Issues Addressed

ArcIMS 10.0 SP1

ArcSDE 10.0 SP1

ArcGIS Military Analyst 10.0 SP1

ArcGIS Military Overlay Editor 10.0 SP1

If you have any questions or run into issues with the installation please contact Esri Technical Support at 1-888-377-4575, option 2, or visit the Support site. Users outside the United States should contact their local distributor for help.

 

Mike H., Program Manager
User Advocacy Group, Esri Support Services

Mike H., Program Manager
 Follow me on Twitter: http://twitter.com/mikehogan
esri logo

For all existing ArcIMS customers out there, there has been a change to the ArcGIS 10/10.1 deprecation plan.  Version 10.0 was the last release of ArcIMS and there are no plans for any future versions of ArcIMS.

Here is the updated text from the deprecation document:

"ArcGIS 10.0 was the last release of ArcIMS; we will no longer ship ArcIMS in releases after ArcGIS 10.0. With the adoption of ArcGIS Server and the move to 64-bit servers, ArcIMS is no longer the recommended product for producing web maps. While no longer shipped as part of ArcGIS, the current version of ArcIMS (version 10.0) will be continued to be supported as part of the ArcGIS 10.0 lifecycle."

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If you have any questions or concerns related to this document, please log in and post your comments to this blog.

Mike H., Program Manager
User Advocacy Group, Esri Support Services

Mike H., Program Manager
 Follow me on Twitter: http://twitter.com/mikehogan
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It's getting close to that time again...

We now have the list of targeted issues that are planned to be available in ArcGIS 10.0 Service Pack 1 (SP1) for all products.

ArcGIS 10.0 Service Pack 1 Announcement

SP1 is planned to be available in Late October/Early November 2010. This list is subject to change at any time, and Esri will continue to add additional items. We are providing this list early, so you can plan within your organization for the upcoming service pack and decide when it makes the most sense to deploy it.

If you have feedback about this list, please post in the appropriate technology forum at http://forums.arcgis.com/. If there are enhancements that you would like to see in future Esri Service Packs or releases, please post them on the ArcGIS Ideas site: http://ideas.arcgis.com/.

 

Mike H., Program Manager
User Advocacy Group, Esri Support Services

Mike H., Program Manager
 Follow me on Twitter: http://twitter.com/mikehogan
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At each release, Esri assesses if there are any platforms (operating systems, databases, development environments, hardware, etc.) that are not being used as much anymore or are at the end of their supportability. In addition, we look at our own technology stack to see if some of the newer functionality has superseded older functionality. In either case, we try to give as much notice as possible for any changes in supported platforms or functionality in deprecation notices.

We would like you to review the ArcGIS 10 and 10.1 Deprecation Plan to be familiar with this information as you plan to migrate to ArcGIS 10 or think about plans for the future when 10.1 is released. The deprecation document is also linked from Knowledge Base Article 38202.

Esri is committed to providing the best possible support for our products. Please let us know if you have any concerns with this information by leaving a comment on this blog.

Mike H., Program Manager
User Advocacy Group, Esri Support Services

Mike H., Program Manager
 Follow me on Twitter: http://twitter.com/mikehogan
esri logo

We are pleased to announce that ArcGIS 9.3.1 Service Pack 2 was released today. We recommend that all ArcGIS 9.3.1 users download and install Service Pack 2 at their earliest convenience, to ensure the highest quality experience when working with ArcGIS 9.3.1.

With Service Pack 2 now available, there is an accompanying list of the issues that were addressed within the new service pack. These issues are listed in the links below under the "Issues Addressed" section. Many of these issues came directly from customers reporting them to Esri Support Services and were prioritized to be included in this service pack.

For details on each individual product’s service pack, the issues addressed, instructions on how to install the service pack and other information, see each product’s link below:

If you run into any issues with the installation of this service pack or have any feedback, please contact Esri Technical Support at 1-888-377-4575 option 2. International sites, please contact your local Esri software distributor.


Mike H., Program Manager
User Advocacy Group, Esri Support Services

Mike H., Program Manager
 Follow me on Twitter: http://twitter.com/mikehogan
esri logo

The following issue has been found when customers attempt to upgrade a geodatabase from an older version to 10, specifically on the Linux Platform:

 

NIM058774 - ArcSDE geodatabase upgrade for Oracle fails if the geoprocessing upgrade script is executed from a Linux platform.

 

Please see Knowledge Base article 37974 for further details and workarounds.

 

Esri is working on a fix for this issue and will be working to make the required Linux files available for download soon.


Mike H., Program Manager
User Advocacy Group, Esri Support Services

Mike H., Program Manager
 Follow me on Twitter: http://twitter.com/mikehogan

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