Support Services at the Esri Developer Summit: March 6 - 9, 2017

Blog Post created by GLehner-esristaff Employee on Mar 6, 2017
Are you going to the Esri Developer Summit this year? Perhaps you have some questions or need help and would like some special assistance from our Technical Support Analysts? Come see us at the GIS Technical Support Island (TSI) in the Esri Showcase.

The GIS Technical Support Island at Esri Dev Summit 2017

Esri Technical Support will have ten senior analysts available each day of the Developer Summit to assist customers with any technical questions or issues they may have with Esri products. These analysts are subject matter experts that span the many parts of the ArcGIS platform, so we should be able to help with most questions. However, if the problem is more complex, we will create a Support case and contact you later when you're available. We will be stationed right next to several other Esri services, including Consulting, Training, and Cloud Management. If your questions lead us to a conversation about one of our other services, we will connect you with an expert in that area, as well.

In Support, each of the following teams and specialties will be represented:DevSummit_Edited.pngOutside of the TSI, you can find Support Analysts throughout the summit, including at different sessions, demo theater presentations, and the Meet the Teams event.

Stop by and say hello!
Gregory L. - Online Support Resources