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This blog post provides updated information regarding deprecated features of ArcGIS 10.3.1 and the upcoming ArcGIS 10.4 release. ArcGIS 10.3.1 was released in May 2015.Note: Along with product updates, the name of this document has also been updated to reflect the content.

Here are some of the major changes in the update for ArcGIS 10.3.1 and the upcoming ArcGIS 10.4 release:

  • At 10.4, ArcObjects .NET will ship with the .NET Framework 4.5 as the default. All developers using ArcObjects .NET are encouraged to begin the transition from existing .NET-based extensions to the .NET Framework 4.5 in anticipation of this change.
  • Portal for ArcGIS 10.3.1 will be the last release to support Internet Explorer 7 and 8.
  • Beginning with the December 2015 update, ArcGIS Online configurable application templates and the map viewer will no longer support Internet Explorer 7 and 8.
  • ArcGIS 10.4.x will be the last series of releases to support Red Hat Enterprise Linux 5.x.
  • ArcGIS 10.3.1 and ArcGIS Pro 1.1 will be the last releases to support the Oracle 10g R2 10.2.x series of releases.
  • ArcGIS 10.4 will be the last release to support the Oracle Spatial GeoRaster data type.
  • ArcGIS 10.3.1 will be the last release to support Microsoft SQL Server 2008 and 2008 R2.
  • ArcGIS 10.3.1 and ArcGIS Pro 1.1 will be the last releases to support the PostgreSQL 9.1.x series of releases.

For more information on our deprecation plans, please refer to the following PDF document, Deprecated Features for ArcGIS 10.3.1 and 10.4 Releases.
Megan S. - Online Support Resources
Coming to Esri (and to California) for the first time four months ago as a very hopeful intern, I was excited at the prospect of completing a project that would have a meaningful impact on those who use ArcGIS for Desktop products. Esri did not disappoint, as I dove headfirst into my project from day one, learning the ins and outs of the ArcGIS for Desktop licensing model. There was one main goal: how to merge the vast amount of Esri resources related to licensing ArcGIS for Desktop into a central location and create a guide for finding information. became my tool to create this document.

I got very lucky at Esri, as my team and mentors often threw me a lifeline when I needed it—this helped me make sense of information and keep my focus on the end goal: helping users. The end result was better than I could have imagined: a field guide to Esri software licensing that was comprehensive in the amount and types of resources offered.The Field Guide to Esri Licensing on is the culmination of an idea to aid users in their quest to understand and implement licensing. The guide provides information for all different kinds of users: new users, experienced users, those who have a specific problem or who need to find answers on-the-fly, as well as those seeking general knowledge. In truth, the guide was easy to write once I had the information. Since I was new to licensing, it was understandable how people may have trouble with certain problems, terminology, or concepts.2015-07-30_16-05-55-300x181.png

Licensing terms were just as important to define; what good would it be having a guide to licensing if users could not understand the meaning of important definitions contained within? Thus, the Glossary of Esri Software Licensing Terms was born. The glossary provides a wide range of licensing terms, the majority of which are linked to the Field Guide to Esri Licensing. Users may click certain words in the field guide to quickly look up a definition from the glossary—this provides a transparent window into the technical world of licensing.2015-07-30_16-06-181-300x205.png

The field guide features resources for ArcGIS Desktop (versions 8.0 - 10), ArcGIS for Desktop (versions 10.1 - 10.3.1), as well as ArcGIS Pro. Many resources are conveniently hosted in tables, as well. The tables provide the name of the resource referenced, the topics of the resource, and a link to the source. Topics include but are not limited to authorization, the ArcGIS Administrator, the ArcGIS Licensing Manager, provisioning, evaluation (student) licensing, and more. There is a body of text associated with each table that briefly defines certain licensing concepts; however, the guide is meant to be more of a web map for users who may be at a crossroads in their licensing quest and need to figure out where to go.

The field guide also features a plethora of Esri technical articles organized in tables to act as a troubleshooting reference point for licensing ArcGIS for Desktop. The tables are labeled by topic to ensure users can easily navigate the document and find an article that meets their needs. These tables provide key pieces of article information: a clickable article ID number that links to the respective article, the specific range of applicable versions, article type (How To, Bug, Error, etc.), as well as the title or topic. These tables quickly guide users to the most relevant technical articles, decreasing time spent finding the best solution.2015-07-30_16-05-32-1024x513.png

After completing the Field Guide to Esri Licensing and the Glossary of Esri Software Licensing Terms, I realized how easy it could have been for someone to get lost in the technical aspects of licensing. For the ArcGIS community, this guide will make the process of finding licensing information much more navigable while also highlighting the strength of online content—I came to value the quality of Esri’s online resources during my time as an intern with Support Services.
Carissa S. - Online Support Resources
On the weekend of August 1st, the Esri summer interns came together to participate in a hackathon hosted in the Esri café. The weekend was designed to encourage innovation through the rapid creation of applications; the event was extremely successful. One of most interesting aspects of the hackathon was watching the diversity within each team harmonize to improve the overall quality of the final products. Each team included at least one developer to write the code and several other members from Marketing, Support Services, Professional Services, and other Esri departments to help with creative design, the use of GIS, and the delivery of the final presentation.

Team 'Geothinkers' took 1st place with the "Map My Friend" application

The interns may not have realized it, but they were inspirational to watch; they collaborated beautifully to find a common problem and showcased the functionality of web GIS to solve that problem.

Click the link below to see coverage of the weekend through an Esri Story Map:

Esri Intern Hackathon 2015 Story Map

To assist the interns, four analysts from different teams at Esri Support Services were tasked to answer questions, provide troubleshooting tips, and address software issues encountered along the way. We worked alongside the interns throughout the weekend and were fortunate to collectively experience the challenges and rewards of working with Esri software. We also got a first-hand look at how fearlessly the ‘millennials’ approach the use of GIS and application development. Native-based applications constructed with AppStudio for ArcGIS or the ArcGIS Runtime SDK for Android were the most popular, and the importance of aesthetic design was a highlight.

Esri Support Analysts onsite as mentors

Overall, the interns reminded us of how exciting it is to stay relevant and of the value of taking a chance with new products or new ways of thinking about our work.

AppStudio for ArcGIS, which was released in Spring 2015, is just one of the Esri products teams implemented while creating their apps. The tool allows you to create cross-platform apps in literally minutes (see this video from the Esri Developer’s Summit) and without any background in coding. You can get started with a pre-created template or create your own application from scratch using QML code. In just one weekend, many of the interns went from working with AppStudio for ArcGIS and QML for the first time to mastering the application interface, terminology, and workflows. It was truly inspirational watching the excitement and dedication the interns had towards learning something totally new and presenting their amazing products.

While AppStudio is currently still in Beta 3, you can already start creating apps to showcase your own ideas, maps, and data. Click this link for documentation to help you get started.

If there is anything this weekend proved, it is that application development is changing rapidly and can be a lot of fun. Esri is working hard to make the process a whole lot easier with the release of AppStudio for ArcGIS. Like the interns, if you take a bit of time to learn something new, you too can produce some amazing results. Just take a look at the apps the interns created in under 12 hours!

And, if you need help with AppStudio for ArcGIS or any other Esri products, contact Esri Support Services through a call, chat, or email. We are all very excited about this new product and can't wait to help you get started creating exciting and beautiful new apps!Resources:

Contact Esri Technical Support, or learn more about the Esri Internship Program.
Julia G. - Server Support AnalystSupriya K. - Geodata Support Analyst

Women in Esri Support

Posted by lenhardt.julia Aug 3, 2015
In 2014, Dr. Linda Loubert from Morgan State University put together a crowd-sourced Story Map of women in GIS to celebrate Women's History Month and to highlight the number of women working in GIS professions. The Story Map, "Women in GIS: Helping Map a Better World," has over 50,000 views and contains thousands of data points representing women across the globe who work with GIS in various sectors.

Because GIS is a relatively new science, there tends to be a higher percentage of women in the field compared to other hard sciences. A 2013 study from Yale revealed strong evidence of a continued preference for men in scientific fields such as chemistry, physics, and biology. For example, of all the physics professors in the United States in 2013, only 14% were women. But in the realm of GIS and in Esri Support in particular, we're beating the odds.

Esri Support Services has two offices in the United States—one in Redlands, CA and the other in Charlotte, NC. Between the two, there are almost 150 Support Analysts segmented into different technological teams: Desktop, Geodata, Server Usage and Implementation, and SDK. Out of all the analysts, 33% are women.

There are 48 women in Esri Technical Support:
20 in Desktop, 13 in Geodata, 8 in SDK, and 7 in Server.

The distribution of women in Esri Support Services differs depending on technology. The biggest crew of women is (predictably) on the biggest support team, the Desktop team. Twenty ladies provide rocking support for ArcMap, ArcCatalog, ArcGIS Online, extensions, and much more, but other teams have some pretty admirable numbers, as well. The relative contribution to our teams (the percentage of women) tops out at an impressive 46% on the Geodata team (my team—I’m so proud). Desktop is the runner-up with 41% of the team being women, and the SDK and Server Usage teams are 36% and 23% women, respectively.

Geodata has the highest percentage of female analysts out of all the technological teams.

The fact that female analysts make up such a large percentage of the technical experts at Esri says a lot about our company and about GIS technology, in general. There are growing numbers of women in geographic sciences, and there are plenty of examples of fantastic women out in the field, in the classroom, and here in the software world. Esri's own chief scientist, Dawn Wright, is a prominent ocean scientist and geographer who contributes her extensive knowledge and experience to make a positive impact on the global environment using GIS. She is a powerful example of what women can offer the world through spatial sciences, and personally, I think it's really cool to support the technology that she and many others put to such good use.

As a woman on the Support Services team and especially as a female scientist, geographer, and analyst, I'm happy to represent women in sciences alongside the many other talented people here at Esri. These women are from all over the world, all walks of life; with PhDs, children, and serious rock climbing habits. Some of us run marathons, some write books, and some have degrees in geography, international development, archaeology, political science, hydrology, Earth systems science, in addition to our degrees and certificates in GIS. So here's a big cheers—to all the women in Esri Support, the Esri worldwide community, and the field of GIS!

Women in Support: Redlands, CA


Women in Support: Charlotte, NC

Julia L. - Geodata Support Analyst

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