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BAOMobile.pngIf you are a Business Analyst Online (BAO) user, then you are familiar with all the great information you can find about a place. You can generate reports for your specific areas of interest based on thousands of data variables ranging from demographics and census to consumer spending and employment data as well as traffic counts.

Now, what if you are out and about and just have to have that information right now? The BAO Mobile app is what you need.

The next-generation BAO Mobile app is now available on the Apple App Store. Customers who have purchased BAO as a premium app get the mobile app as part of the subscription. BAO users who are a member of the organization’s Group (normally named ‘My BAO Group’) containing the BAO application will have access to both the BAO web app and the BAO Mobile app. If you believe that your organization has BAO but you are not able to log in, please refer to this post.

If your organization currently does not have BAO and you would like to try it out, sign up for a 30-day trial.

Keep in mind that if you’re using the old BAO mobile app, this will not automatically be updated to the Next Gen BAO Mobile app. You will need to download the new BAO Mobile app from the App Store and log in with your ArcGIS Online username and password. The old mobile app will remain available for a short time to allow users to download and start using the new app.

Old BAO app released 2012 (left) and new BAO Mobile app released 2014 (right)

While we understand there might be some confusion regarding which authentication credentials to use, it is necessary to have both the new mobile app and the preexisting product available for a short time to allow users time to download and start using the new BAO Mobile app. The new mobile app requires ArcGIS Online credentials (username/password) and the user must have the BAO web app to use the new version, which should streamline the login process between ArcGIS Online, the BAO Web app, and BAO Mobile.

Previous BAO mobile app users that do not have a current subscription to BAO will not be able to use the new app unless they purchase a subscription. This is the primary reason to keep the previous BAO mobile app available so these users will have time to transition to the new app if they want to continue using the mobile app.

Kory K. - Desktop Support Analyst

The next release of each ArcGIS API and Viewer (for Flex and Silverlight) will be significant in that they are the last planned releases of two once-popular technologies. While technical support will be available for both APIs and viewers through June of 2016, maintenance of these products will be discontinued. Customers who develop with these products should begin exploring web solutions that are based on JavaScript or HTML5.


More information on the product lifecycle can be found in the following pages:


The Transition to JavaScript


Over the past year, Esri has focused on greatly expanding the capabilities and usability of the ArcGIS API for JavaScript, enabling developers to build powerful and expressive applications with minimal code. In addition, new JavaScript-based applications have been introduced that enable users to quickly create beautiful, responsive web applications without writing a single line of code. These include several new web application templates as well as the Web AppBuilder for ArcGIS, all available with ArcGIS Online and Portal for ArcGIS. Customers that have built applications using the ArcGIS Viewers for Flex and Silverlight can now leverage the Web AppBuilder to create fully-functional GIS apps that can be used on any device.


As the ArcGIS Flex and Silverlight products move from mature support to their end of life phase, our Support teams are available to help customers transition to JavaScript, explore the various apps and tools available for getting started, and answer any questions that may arise.


More on Esri’s Roadmap for Web Developers

- Esri Support Services

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