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As a support analyst, I speak with many people who are trying to upgrade to a new version of Esri software. As I work with people migrating from ArcIMS 9.2 to ArcIMS 9.3 or ArcIMS 10.0, I realized there is some confusion as to the status of the ActiveX connector.

Just to make sure everyone is aware - the ActiveX connector for ArcIMS was deprecated at version 9.2, for more information read the notice on ArcIMS Component Deprecation.

Despite the deprecation, the ActiveX connector has still shipped with the newer ArcIMS versions, which has caused some confusion. Although the ActiveX connector still seemed to work with ArcIMS 9.3, it no longer works with version 10.0.

If you have upgraded ArcIMS to version 10.0 and are looking for a way to workaround the need for the ActiveX connector, you can either rollback to an older version of ArcIMS or upgrade the application to be a .NET Web ADF application. Here are links to help you with creating a .NET Web ADF application:Nakul B. - SDK Support Analyst
You may have already noticed some of the changes at 10.0 with the upgrade process for ArcSDE geodatabase no longer using the Post Installation wizard. This was discussed in an earlier blog written on "The Evolution of the ArcSDE Geodatabase Upgrade Process at 10.0". The ArcSDE Post Installation Wizard has made its grand exit and is no longer installed as part of ArcSDE at 10.1. Let’s take a look at the Post Installation steps and compare with the new geoprocessing tools that were created at 10.1 to perform similar tasks.

Post Installation Wizard Steps (Pre 10.1)

  • Define SDE User Environment/Define Database and SDE DBA User
  • Repository Setup
  • Authorize ArcSDE
  • Create ArcSDE Service

New Geoprocessing tools within Geodatabase Administration Toolbox at 10.1

image004.gifThe following geoprocessing tools are within the Data Management Tools > Geodatabase Administration toolbox at 10.1:Create Enterprise Geodatabase – Create a database and geodatabase administrator in PostgreSQL or SQL Server and enable enterprise geodatabase functionality in it, or create a tablespace and geodatabase administrator in an existing Oracle database and enable enterprise geodatabase functionality in it. This tool also authorizes the software.image0061.jpgEnable Enterprise Geodatabase – Enable geodatabase functionality in an existing DB2, Informix, Oracle, PostgreSQL, or SQL Server database. This tool also authorizes the software.image0082.jpg

Application Server Services

With the Post Installation Wizard no longer part of the ArcSDE install at 10.1, this also means that there is no wizard to create ArcSDE services. The ArcSDE install includes the application server along with command line tools.  If there is a need for an application server service at the 10.1 release, one can be manually created and registered (depending on DBMS) using the ArcSDE administration commands. See the ArcSDE Administration commands to reference the sdeservice commands.image0101.jpgMelissa J. - Geodata Support Analyst

What is Esri CityEngine?

Posted by geonetadmin Mar 22, 2012
I am sure many of you have already heard about CityEngine, and some of you may have even already contacted Support Services with questions related to it. For those who haven't been introduced, CityEngine is a stand-alone software product that provides professional users in architecture, urban planning, entertainment, GIS and general 3D content production with a unique conceptual design and modeling solution for creating 3D cities and buildings. It allows professional users in GIS, CAD and 3D to do the following:
  • Quickly generate 3D cities from existing 2D GIS data.
  • Do conceptual design in 3D, based on GIS data and procedural rules.
  • Efficiently model virtual 3D urban environments for simulation and entertainment.

CityEngine screenshots of Rotterdam

CityEngine also provides advanced capabilities for the direct export of the generated 3D city models out to other software tools, such as data management/analysis packages (like ArcGIS), 3D editing software (like Maya or 3DS Max), geo-visualization tools (like ArcGlobe or Google Earth), game engines (like Unity or Unreal), high-end rendering solutions (such as RenderMan), or web-ready cloud rendering services (like RealityServer).

If you work with 3D data, I would strongly recommend trying out CityEngine. You can start by downloading the CityEngine Free 30-day Trial. If you would like to know more about CityEngine, please contact us or review the information on the linked pages below.
If you are already using CityEngine and have ideas to further enhance the product, please post your ideas at CityEngine Ideas portal and/or post your comments at CityEngine Forums.Pavan Y. - Raster Unit Development Technical Lead
G33156_BetterCaching.pngAfter generating a cache for a new map service in ArcGIS Server, you sometimes want to preview the way the cache looks and investigate whether or not there are blank areas or missing tiles at a specific cache level. If you'd like to do this, you can follow the instructions below.

Let's assume that your cache has four scales, 1:64M (L00), 1:32M (L01), 1:16M (L02), 1:8M (L03), and you would like to see what the cache looks like at level 1:16M (L02).
  1. Create a new map service using the same MXD/MSD document.
  2. Set up this new service as a cache service with only one scale, 1:16M, and without creating the cache tiles.
  3. Use Windows Explorer to copy the cache folder, L02, from your existing cache service to the new cache under the "_alllayers" folder, found under C:arcgisserverarcgiscache<new_map_service>Layers_alllayers.
  4. Rename the newly copied folder "L00".
  5. Restart the new service, and the new service will become a cache map service with only one scale, 1:16M.
  6. Open ArcMap with a new blank map, click the Catalog tab, and drag the “Layers” raster over into the Table of Contents. You can see the visual cache in ArcMap.

Watch this video for a demonstration of this process: Preview Caches for a Map Service.Additional ResourcesArcGIS Resource Center - Cache Validation Tools Henry H. - Server Usage Group Lead
Question: I have purchased the latest Esri software for both ArcGIS Desktop 10 and Server 10. I do not know if my desktops or my servers have the OpenGL versions that Esri requires. How can I find out if my systems meet the requirements for the programs?

Answer: With new applications coming out all the time, the graphic card requirements must be up-to-speed to meet the needs of the applications. Fortunately, these details can be found fairly easily.

To discover what version of OpenGL exists on your PC, follow these steps.
  1. Install an OpenGL viewer, such as the GLview utility, to view the OpenGL version installed on your machine.
  2. For Windows XP, Windows Vista, and Windows 7, open the viewer to find the version and driver version under OpenGL running on your computer.image002.jpg
  3. Click the “Check for updated drivers” link to identify if any driver updates are necessary.image004.jpg
Related posts for ArcGIS Desktop 10 and ArcGIS Server 10 system requirementsPhillip W. - Implementaition Support Analyst
 map_redraw-300x248.gifEsri Support occasionally receives calls from customers that need help setting up geocoding in ArcIMS because it is different from geocoding in ArcGIS Desktop.

If you planning to geocode in ArcIMS, here are some things to know or consider that might save you a call to Esri Support.

  1. Before beginning the geocoding process, make sure your data has the fields required to enable geocoding. The ArcXML Programmer’s Reference Guide for ArcIMS 10 - GCSTYLE lists the required fields for the geocoding styles supported by ArcIMS.
  2. If you have an AXL file that cannot be brought into ArcIMS Author because it was edited outside of ArcIMS Author, you can use a command line option to create the geocoding indexes: Using ArcIMS 10 – Indexing geocode layers.
  3. When your data is in a shapefile format, the geocoding indexes will be created in the same folder as the shapefile. If the data is stored in ArcSDE, you will need to specify a location where the index files will be saved.
  4. There are two files that comprise the geocoding index: <layername>.gci and <layername>.xrf.   The <layername>.gci is the index file which cannot be edited. The <layername>.xrf file can be viewed in a text editor, it stores the path to the <layername>.gci file.
  5. There are times when certain addresses will not get geocoded. In these scenarios the ArcIMS geocoding style files need to be edited. These files are installed at two locations:
    • <Install Drive>:Program FilesArcGISArcIMSServerextGeocodeServerStyles and
    • <Install Drive>:Program FilesArcGISArcIMSIndexBuilderStyles

    The files in both locations need to be edited. While most edits can be done using a text editor, you can download the Geocoding Developers Kit for help with editing the style files from the "How do I obtain the Geocoding Developer’s Kit?" technical article.
  6. If you want to create a custom address style, please refer to the following documentation: ArcXML Programmer’s Reference Guide for ArcIMS 10 – Using Custom Address Styles
Nakul B. - SDK Support Analyst
Trail hiking can be a fun and exciting activity when you properly prepare for the hike.  An important step for preparation is knowing the trail.  Some key factors include: length, minimum elevation, maximum elevation, and slope.  If you do not have a trail information guide, you can easily calculate this information with ArcGIS for Desktop.First you must gather a polyline file for the trail and an elevation raster for the area of interest.Add-Surface-Information-MXD.jpg

3DToolbox.jpgThen use the Add Surface Information Tool which is found in the 3D Analyst Toolbox.

This tool takes the input surface and interpolates the heights for the features by converting them to 3D in the background.  It then calculates the 3D properties for these features and writes the property values as attributes to the input feature class.

From the Add Surface Information tool dialog input these required parameters:
  • Input Feature Class: Hiking Trail Polyline Layer
  • Input Surface: Elevation Raster
  • Output Property: Select desired properties to be calculated

Once the Add Surface Information tool completes the calculation process, the selected Output Properties are appended to the input feature table.ProcessedTable1.jpg

With this information you are now able to properly plan your hiking trip.  In addition to this hiking example, there are a several other applications for this concept such as for use with bike paths, pipelines, streets, and drainage areas.Timothy H. – Raster/3D Support Analyst
Are you tired of having to deauthorize all your ArcGIS Desktop 10.0 Concurrent Use licenses when you really only need to deauthorize one or just a few of your licenses?  Would you like to brush up on those command prompts skills?  You’ve probably tried using the ArcGIS License Server Administrator and clicked on the “Deauthorize” button, only to get a message that “ALL licenses on this machine will be returned”.image002.jpg

Click “No” and cancel out of the ArcGIS License Server Administrator.

Instead, try the following:
  1. Click Start > Run, type cmd and press Enter.
  2. At the command prompt, type cd .... and press Enter. The prompt should now be just "C:>".
  3. Navigate to the following directory:
    1. For 32-bit versions of Windows, type <ArcGIS Desktop Install Location>Program Files (x86)ArcGISLicense10.0bin
    2. For 64-bit versions of Windows, type cd "Program Files (x86)".

    Press Enter.image004.jpg
  4. Type SoftwareAuthorizationLS.exe –return EFL##########, replacing EFL########## with the EFL number of the license you want to return. You can return multiple licenses using a comma-delimited list. Press Enter.image006.jpg
  5. Choose the deauthorization method and follow the rest of the steps to complete the wizard.image008.jpg

Related Article:FAQ:  Has Licensing changed in ArcGIS 10.X? Eynar G. - Server Implementation Support Analyst
The latest service pack for ArcGIS 10.0 has been released and includes many fixes for targeted issues.

If you have any feedback or questions regarding these fixes, please post in the ArcGIS Resource Center Forums. Esri will be monitoring these forums and respond to your feedback.

If you have additional enhancements or ideas that you would like to see included in future service packs or releases, please post them on the ArcGIS Ideas site.ArcGIS 10.0 Service Pack 4 Announcement
QuestionHow will I access Bing Maps and what are the implications of this announcement with Esri products?Esri AnswerIt will be necessary for ArcGIS Server 9.3.1 users to migrate to ArcGIS Server 10.0 so that Web ADF applications can use the Bing Maps key. It will also be important to ensure that any API applications use the Bing Maps key and not the token service. All 2.x API applications use the Bing Maps key. QuestionWhat if the organization is migrating to a 2.x API application but currently runs ArcGIS Server 9.3.1 and cannot upgrade?Esri AnswerIf the organization cannot upgrade to ArcGIS Server 10, contact Esri Customer Service (1-888-377-4575, option 5) to request a Bing Maps key for use in an ArcGIS Web API 2.x application.QuestionWhat are the clients that support the use of the Bing Maps key? Esri AnswerThe following clients support the use Bing Maps keys:
  • ArcGIS Server 10 Web Application Developer Framework (ADF) applications (.NET and Java)
  • ArcGIS API for JavaScript 2.x
  • ArcGIS API for Flex 2.x
  • ArcGIS API for Silverlight 2.x
  • ArcGIS for SharePoint 2.x
Phillip W.  - ArcGIS Implementation Support Analyst

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