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All Places > Esri Technical Support > Blog > 2011 > November

Where Did My License Go?

Posted by geonetadmin Nov 15, 2011
Has this ever happened to you? You go to activate an extension within ArcMap 10, but you get the dreaded message that the license you need is not available.

You check your license availability to make sure you’ve authorized it, but you see there are no licenses currently available for that product.

Now you’re wondering who took your Concurrent Use license and how you can find out who’s got it. If you have access to the License Server Administrator, follow these steps below to find the culprit:
  1. Launch ArcGIS License Server Administrator from Start > Programs > ArcGIS > License Manager > License Server Administrator.
  2. Choose Diagnostics in the table of contents.
  3. Click Diagnose to view the status of the licenses in the window.
  4. Click the View button to review the log.
  5. Match your license with the Feature Name.*
  6. If someone is using it, it will read as “OUT” followed by the name of the user and their computer name.

* To determine the Feature Name for a license do the following:
  1. Open the License Server Administrator.
  2. Select Availability from the table of contents.
  3. Double click the product or extension you want to review.
  4. The Feature Name is found at the bottom of the window.

For example: In Spatial Analyst, the Internal Feature Name is Grid as shown below.

Have you opened your scene document to find a warning that the base surface for your 2D data cannot be found? The only thing different with this document is that it was saved as a previous version from ArcGIS 10.0 and you’re now opening it in ArcScene 9.3.1.

If the TIN appears to have a broken data source (the greyed out checkbox with a red exclamation point next to it), check the data source to see if the TIN file has been replaced with a folder.

If you encounter this issue, you have a TIN that was created using a different triangulation version. You will need to use the Copy TIN tool in ArcGIS 10 and set the version to ‘PRE_10.0’.

Once you save a copy of a TIN using the ‘PRE_10.0’ version option, the TIN will be properly read by previous versions of ArcGIS. The new TIN can then be added into the document or set as the data source of the original TIN.

One other thing to note - there is an option within the Environment Settings to set the default storage version. Setting this option before creating your TIN will allow you to avoid the need for creating a copy of the TIN. If you choose to use the ‘PRE_10.0’ setting, the TINs can be read in ArcGIS 10.0 and previous versions, as well.Related LinksTimothy H. - Raster/3D Support Analyst
Topographic maps are some of the most common maps that are in publication. They come in many shapes and sizes, but how can you really spice one up? What can you do to make a regular topographic map (like the one below) more interesting?

One idea, make the map 3D and it’ll become … Ta Da! ... a topographic block diagram!

This topographic patch is a view based on three datasets (topographic raster, TIN, and multipatch) in ArcScene. The multipatch forms the bottom of the diagram and is based on the extruded result between the two TINS. The buffer polygon is used as the input feature class in the Extrude Between process. In practice, it’s good to have a 2D polygon that’s buffered just outside the edge of the elevation raster. Follow these steps to do the same to your own topographic map:
  1. Create a TIN from the DEM. (You can also create a Terrain at ArcGIS 10.)
  2. Use the Raster Domain tool to create a polygon of the elevation area.
  3. Use Feature Class to Feature Class tool (disable the z value in the Environment setting).
  4. Buffer the polygon to extend just outside the area (buffered 1 meter in the example).
  5. Add Field and specify the base elevation. (This depends on the data; I selected a value of 1,200 with a bottom elevation of 1,310 for the elevation raster.)
  6. Create a TIN from the new polygon and specify a hard line based on the new field.
  7. Use the Extrude Between tool to create the multipatch.
  8. Open ArcScene and add the multipatch and the raster that you’re looking to enhance.
  9. Right-click the raster in the Table of Contents. Select properties > Base Heights and select the TIN you used.
  10. Select the 3D Effects Toolbar, select the multipatch and then, set the priority of the multipatch to below the raster.

Now you will have a topographic block diagram. In the example, a topographic map was used, but the same workflow will work with a three-band raster. Keep in mind that with ArcScene, larger rasters and larger multipatches can cause issues with the display because ArcScene uses a lot of memory. Remember to check out the Optimizing ArcScene tips found on the ArcGIS Resource Center.Jeff S. - Geodata Raster Support Analyst

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