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As an ArcPad Support Analyst, I find myself answering a lot of questions about deploying software to mobile devices. One popular question I often hear is:

"How do I install ArcPad on a mobile device without having to reinstall ArcPad?"

This is usually followed by:

"What elements need to be installed to run ArcPad on a specific mobile device?"

Luckily, there are some simple answers to these frequently asked questions. For the first question, you’re probably familiar with the “Deploy ArcPad on your Mobile Device” option that appears when you’re installing ArcPad on your desktop. This is not the only way to deploy ArcPad to a mobile device. If you already have the ArcPad software installed and registered on your desktop, you can use a tool called the “ArcPad Deployment Manager” to deploy ArcPad to mobile units.

All you have to do is connect your mobile device to a USB port on the computer that has ArcPad installed. This will open communication between the desktop and the mobile device through either Windows ActiveSync (XP) or Windows Mobile Device Center (Win7 & Vista).

Then, all you have to do is activate the “ArcPad Deployment Manager” by navigating to Start > All Programs > ArcGIS > ArcPad (8.0 SP4 or 10.0 SP2) > ArcPad Deployment Manager.

The Deployment Manager will open and this is where you’ll ask yourself “What elements need to be installed to run ArcPad on a specific mobile device?”

After having spent years working with and troubleshooting ArcPad, I have compiled a list (both required and personally recommended) of items that I suggest installing. When making a decision about which items to check off within the ArcPad Deployment Manager, refer to the following illustration:NOTE: If you’re installing a language pack, ArcPad has to be deployed on the device first.

With all of these options installed, you will be ready to use ArcPad in the field!Related Links:Using the ArcPad Deployment Manager to install to Windows MobileArcPad 10.0 SP2Juan A. Luera – ArcPad/Desktop Support Analyst
While working with the ArcGIS Mapping for SharePoint, you might run into a few of these common issues. The good news is that we’ve got the solutions here to help.Issue: ArcGIS SharePoint install freezes while using installer.exeSolution:
  • Uninstall the solution file using the installer.exe
  • Restart the SharePoint machine
  • At the command line prompt, manually deploy the solution file by using the following commands:
    • stsadm -o addsolution -filename ESRI.ArcGIS.Mapping.SharePoint.wsp
    • stsadm -o deploysolution -name ESRI.ArcGIS.Mapping.SharePoint.wsp -url http://:>

Note: Change the path to "%COMMONPROGRAMFILES%microsoft sharedweb server extensions12bin" to access the stsadm.exe

Documentation regarding the commands: Activating the ArcGIS component in SharePointSolution: As specified in the help document of the Resource Center, ArcGIS Mapping for SharePoint is not automatically activated when you create a new site collection:

The ArcGIS component can be enabled by following these steps:

In the SharePoint Web application site, click Site Settings > Site Collection Administration > Site Collection Features > Activate ArcGIS SharePoint Web Part.

You can also follow the steps below to check whether or not the ArcGIS component in SharePoint is deployed properly:
  • In the Central Administration site, go to System Settings and then, go to Manage Farm solutions. Check if the ESRI WSP file is there. If it is there, click and check to see the deployment status.
  • Also check ArcGIS Mapping for SharePoint > Site Settings > Site libraries and lists and make sure ArcGIS component is deployed.
Issue: Getting "fail to connect to database" error while installing the ArcGIS Mapping for SharePointSolution: Check if the user had required permissions to connect to SQL database:
  • Go to the Services, make sure "SharePoint 2010 Administration" and "SQL server" are running.
  • Right-click the setup.exe wizard to "Run as Administrator"
  • If the above step did not work, go the the Server Manager 'Local Users and Groups ' Group and check the following three groups: WSS_ADMIN_WPG, WSS_RESTRICTED_WPG_V4, and WSS_WPG. Make sure your account is added in these three groups.
  • Ensure that you can login to the SQL Server Management Studio.
  • In the SQL Server Management Studio, go to Security/Logins folder, right-click on your login account and choose “Properties”. In the Login Properties, select "Server Roles" on the left and make sure "sysadmin" role is checked.
  • In the SQL Server Management Studio "Login Properties" window, select "User Mapping" on the left and select "Sharepoint_Config" item. Make sure the "WSS_Content_Application_Pools" database role is checked.

For more details regarding this error, check this KB article.Shwetambari G. - SDK Support Analyst
Mosaic Datasets are a great addition to ArcGIS 10. However, if your imagery is not displaying properly, it can be very frustrating. Three main reasons that your imagery may not be displaying are:
  1. You have not built overviews (See: Mosaic dataset: wireframe not image, huh?)
  2. You do not have access to your source rasters (the images used to build the mosaic dataset).
  3. You moved your overviews or source rasters to another location.

If you have built overviews properly, your imagery will display at full extent. However, if your images disappear and turn gray when you zoom in, you don’t have access to your source rasters. The cause for this is that either you do not have permission to the location of the source rasters or that the source rasters have been moved.

Check which reason applies to your situation, and use the Repair option to determine the folder paths of the source rasters.
  1. Right-click the mosaic dataset in the Catalog Window > Repair…

2. Copy the Old Path from the dialog and paste into Windows Explorer.

If you are denied access to the folder, it’s a permissions issue. If the raster images are not found at that location, you’ll need to repair the mosaic dataset to use the correct path to the rasters.

To correct this, go back into the Repair Mosaic Dataset dialog and input the correct folder path location.
  1. Right-click the mosaic dataset in the Catalog Window > Repair…
  2. Increase the Folder Paths Depth
  3. Input the new folder path for the source rasters using one of the below options.
    1. Click the ellipse button to the right of the New Path input and browse to location.
    2. Browse to the new folder in Windows Explorer and copy/paste the path.
    3. Type in the correct path.
Note: If there are any errors with the new path, including leading/trailing spaces, the error will be carried into the Mosaic Dataset and the source rasters will not be repaired. This tool basically does a find and replace within the mosaic dataset.

Notice that there is also the option to show only the broken paths. If this option was checked (as in the below example), the overviews path would not be listed because they aren’t broken.

After repairing the source paths for the rasters, either refresh the display or remove/re-add the mosaic dataset. The imagery should then display at all scales.Related Links:HowTo: Find the paths of source data when the mosaic dataset has many rowsMosaic dataset: wireframe not image, huh?Timothy H. -Geodata Raster Support Analyst
If you didn’t already know, ArcGIS 10.0 has added flexibility that previous versions didn’t have, including the ability to uninstall or roll back service packs or patches from within Add/Remove Programs. This is for the ArcGIS Desktop, Reader and ArcGIS Engine Runtime and may come in handy. For example, if you find a problem when testing with a service pack, simply uninstall to see if the issue remains.Related Link:FAQ: Can an Esri Service Pack be uninstalled for Esri ArcGIS products version 10.x?

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