Skip navigation
All Places > ArcGIS Survey123 > Blog > 2020 > July

A user has just filled out a form using a survey designed with ArcGIS Survey123. When they click the Submit button, what do they see? Is it a bunch of boring lines of text and a default green check mark? Or is it a custom branded, animated page that looks like you hired a team of developers to create? Let's dive into how you can take that Survey123 submission page to the next level, with this #InAGIF!


A check mark with a circle loading around it


With the latest version of Survey123, you can upload images to the submission page in the web application by selecting Design > Settings > and clicking the image button. You'll then see the option to upload an image to your survey. And it doesn't take specialized software to create the image above! It was actually created in PowerPoint, as outlined in the video below:



A video outlining how to create an animated .gif in PowerPoint using animations.

Using just PowerPoint animations and a basic screen capture software, you can create .gifs to add to Survey123


In this basic example, a circle and check mark were created in Microsoft PowerPoint. Then, animations were applied. Finally, the animation was played in slideshow mode, while a screen recording software captured the animation. If you have more advanced tools for .gif creation, you could use those, too!


This is a basic example. To really make things look great, make sure the animation matches your organization's theme colors and the colors of the survey. Additionally, set the .gif to only loop once, like in the example below (refresh this article--you may have missed it!). This ensures the animation doesn't repeat over-and-over again. 

Not moving? Refresh this article--you may have missed it!


You can pair this styling with some added functionality. For example, adding the ?autoRefresh=4 parameter to Survey123 will allow users to fill out the form, submit, see your image for 4 seconds, then the survey will refresh for the next submission.

Esri’s User Conference is the world’s largest GIS event – and this year it’s going virtual! With so many opportunities to connect and learn with industry experts and peers, why not take the time to learn?




Check the Registration Details | 2020 Esri User Conference page for more info. Registration is quick and open to everyone. Once registered, you will be given access to the UC Live website. In UC Live, you will be able to watch the plenary, sessions, visit the Expo and connect with peers and Esri staff.  Just like in San Diego, but from your home!



Here is a brief Survey123 guide to UC Live.





Join sessions to learn about Survey123 product features and how to take advantage of them. Sessions are classified into Live Sessions and On Demand Sessions.  Live Sessions are scheduled. You may want to add them to your agenda so you do not miss them. Live Sessions always include a Q&A section with the presenters at the end.  On Demand sessions are made available for you to watch at any time during the conference.  I suggest you add them to your agenda as well, because there are quite a few. If you have questions after watching the recordings, bring them to the team at the Virtual Esri Showcase.


Live Sessions (Watch only at scheduled times):



On Demand Sessions (Watch anytime during the conference):




As you may know, Esri always publishes a selection of sessions for public access after the User Conference. However, do not count on that as not every session will be available beyond the conference.  I suggest you make room in your calendar during the week to make sure you do not miss sessions. Schedule them at the beginning of the week, so you can take your questions to the team at the Esri Showcase.

Tip: Watch on demand sessions early so you can take your questions to the team at the Showcase.







The UC Live wesbite includes a Networking tab. Use it to connect with other attendees and Esri staff. You can connect with the Survey123 team and schedule private chats to resolve your questions. Here is the list of Survey123 team members that will be available during the week. Generally speaking, all of us can take questions on any aspect of Survey123, but the table highlights areas of focus. The table also includes a link to the profile of each member in UC Live so you can find us more easily in UC Live. In case of doubt: simply email


Brett StokesSurvey123 Website Installer for ArcGIS EnterpriseEnglish
Calvin JungSurvey123 JS API, WebhooksEnglish, Chinese (Mandarin)
Ismael ChiviteSurvey123 Website, Reports, WebhooksEnglish, Spanish
James TedrickSurvey123 and ArcGIS Enterprise, XLSFormsEnglish
Jim MooreSurvey123 Documentation, Field App, ConnectEnglish
Jody Zheng LiuSurvey123 Reports and Web AppChinese (Mandarin), English
Marika VertzonisSurvey123 Documentation, Learning Paths, GNSSEnglish, Greek
Philip WilsonSurvey123 Field App, Connect, XLSFormsEnglish
Ruth Jiateng XuSurvey123 Web Accessibility, Website and Web AppChinese (Mandarin), English
Shwu-jing JengSurvey123 Internationalization, LocalizationChinese (Mandarin), English
Zhifang WangSurvey123 Website, Web App, ReportsChinese (Mandarin), English


The Survey123 Esri Showcase is a great place to network with other attendees and the Survey123 team. During the Esri Showcase hours, a chat room on Survey123 will be live. Join the conversation:


Monday, July 13, 2020 | 12:15 pm – 4:00 pm PDT

Tuesday, July 14, 2020 | 7:30 am – 9:40 am & 11:10 am – 3:50 pm PDT

Wednesday, July, 15, 2020 | 7:30 am – 9:40 am & 11:10 am – 3:50 pm PDT


Tip: Join the conversation at the Survey123 Esri Showcase and schedule private meetings to ask questions.




Exhibitor Expo



Last but not least, you can also virtually visit many of our UC Exhibitors. Visit the Expo to connect with Esri partners with expertise on implementing, customizing, integrating Survey123, plus hardware vendors to run or complement Survey123 capabilities.



We are looking forward to see you this week!

We are happy to announce a new update to Survey123. This update only touches on the web components of Survey123 (Survey123 website, report services and the web app) and it is available in anticipation to our official 3.10 release, which will be available later in July, including updates to Survey123 Connect, the field app and the documentation.


The main driver for this early update is to bring to you a number of important fixes into the Survey123 web app, but since sometimes it is hard to decouple fixes from new features, you will find in this release some extra juice. One important note to make is that new features in this update are not officially documented. The documentation will come in just three weeks in late July, along with updates to other components of Survey123 like Connect and the field app.


Enough preamble, here are the highlights:


Survey123 Reports (Price reduction and increased capabilities)


Survey123 includes out of the box functionality to help you generate high quality documents from records submitted from the Survey123 web or field apps. This is extremely useful when you need to present your Survey123 data following strict formatting guidelines, for example when mimicking legacy paper forms or to comply with legal documents. If you are not familiar with Survey123 reports, check the Understanding Survey123 Feature Reports blog post and our Feature report templates—Survey123 for ArcGIS | Documentation help topic.


With this update, the price of this ArcGIS Online premium service drops from 2.5 credits to 0.5 credits per report. We are aware that this was an important aspect for many of you and we want to thank to all of you that took the time to discuss with Esri staff your use cases and reasoning behind your request. We also want to thank all your comments and community discussion at the Reduce Excessive Credit Cost of Survey123 Feature Reports ArcGIS idea thread.


Additionally, you can now try new expanded report template syntax, allowing you to include in your reports summary and statistics sections. This is a significant shift for the report capabilities and here is why: So far, the Survey123 report syntax allowed you to create 'feature reports', that is, a report representing a single survey record. Say for example you use Survey123 to perform routine asset inspections. When using feature reports, your reports include information about a single inspection: The date, status, comments, photos, a map of the location of the inspection and potentially data from related records such as all the incidents found. In feature reports, one report represents a single survey record.


Using the new summary section syntax in report templates, you can now create reports that include many survey records. For example, you could create a single report that includes all inspections ever performed, or all inspections in the last week. In a summary report, one report can include many survey records. Summary sections are generally shown as tables. In the following animation you can see a typical workflow where a summary section is used in a report to present a collection of survey records. The report is done against all water hydrants inspected in the past 18 days and it breaks down inspections in color coded tables (summary sections), one for each condition assessed.


Survey123 Summary Reports


Below is a still screenshot of the report. In it you will be able to appreciate that a small section is included at the beginning with some statistics: Number of hydrants inspected and hydrants that need maintenance. That is, of course, a statistics section, which is also part of the new report template syntax that this update includes.


Water Hydrant Summary Table

The new statistics and summary sections bring quite a bit of flexibility to your reports. Best of all, you can combine them all in a single report with a feature report section too. 


Back to the early discussion about the price, it will be worth clarifying how summary and statistics account for the price of your reports. Essentially, a report in Survey123, regardless of how many summary and statistic sections are included in it, will always cost 0.5 credits. In the event that you include additional feature report sections, the cost will increase at a rate of 0.5 credits per survey record included. For example:


Report includingArcGIS Online credits
1 feature report (one survey record)0.5 credits
1 summary section (as many survey records as you want)0.5 credits
4 summary sections (as shown above in the example)0.5 credits
1 feature report + n summary sections + n statistics sections0.5 credits
5 feature reports (5 survey records)0.5 * 5 = 2.5 credits


Photos and maps, can only be included within a feature report section.


To help you get started with the new report template syntax, we have added the capability to auto-generate sample report templates with summary and statistics sections as shown below. We will also be releasing a dedicated blog with details on this new syntax in the next few days.



Enhancements to Survey123 designer


Survey123 designer lets you visually create your own smart forms. With this update we are introducing the new Ranking question type. The Ranking question allows users to compare items within a list and sort them in order of preference. Based on the order selected, each item gets a numeric score.


Ranking Survey123


The main use cases for this type of functionality originate in online surveys. For this reason, this question type will not be initially supported in the Survey123 field app.


To avoid bias in responses, the ranking question can be configured to arrange the choices in the list randomly. This can easily be done right from within Survey123 designer.


Management view for ArcGIS administrators


If your account has administrative privileges in your ArcGIS organization, you will find a new 'Organization' tab in the Survey123 website. This new view, will let you easily find and manage any survey published in your organization. You will be able to update the surveys, change their sharing, etc.




Other fixes and enhancements


Last but not least comes a list of various fixes and other enhancements included in this update. It is a long list, and it includes work in very critical areas. As I described earlier in this blog, this is really the main driver for this update, to bring to you as quickly as possible the many fixes and enhancements listed here:


  • Web Accessibility: Support keyboard navigation in the Survey123 web app (except for ranking question type).
  • BUG-000131124 A user within a Portal for ArcGIS Organization with a username of 20 or more characters long of only numbers for example,12345678901234567890, is prompted with the following error message, "Unable to publish Details: For input string: "12345678901234567890" when publishing a survey in the Survey123 Web Designer".

  • BUG-000126461 Unable to generate a stakeholder view layer when the source of the survey is a hosted feature layer view.

  • BUG-000126792 Attributes in a field created in Survey123 Connect for ArcGIS using the select_one question type that reference a list_name with True and False choices do not populate in Feature Reports exported from Survey123 for ArcGIS.

  • BUG-000127161 The Basemap Gallery does not honor the custom sorting settings configured in the Basemap Gallery settings of the organization when a survey is accessed from the Survey123 for ArcGIS website. ([Design, web app] Refine the map list for geo questions to respect org settings)

  • BUG-000129766 Public-facing survey's service URL exposes the survey's data, even if the survey's sharing settings are set to private. (Restrict permissions on public surveys)

  • BUG-000131590 Pasting an image in the note's description of Survey123 Web Designer fails to publish the survey, returns the error message, "Invalid protocol: data"

  • BUG-000130588 Survey123 for ArcGIS website fails to show the note in preview mode when a note includes '%' and returns the following error message, "Error Initializing Form - URIError URI malformed." (Percentage sign % in group description or note question which is inside group and page cannot be Previewed)

  • ENH-000123861 Create options for summary of data in report for survey123 ([Report] Support summary report or summary section inside a report)

  • BUG-000127719 [Data]Edit in Individual Response with calculation may change original value after loading

  • BUG-000122381 Unable to view the hosted feature layer of a survey in ArcMap, published to ArcGIS Enterprise from Survey123 website.

  • BUG-000130716 The owner is unable to view any data and receives the message, "An error occurred while loading the page. Some features may not work" in the Data tab in the Survey123 for ArcGIS website when choosing 'Only add new records' in the 'What can submitters do' section. ([Data] Error message "An error occurred while loading the page. Some features may not work." raised during loading the page due to lack of Query capability in the survey layer)

  • BUG-000130065 Individual response: map cannot display correctly when the survey has a geopoint question has a default map which the spatial reference is neither geographic (4326) nor web mercator (3857)

  • BUG-000108603 When adding a geopoint question to a survey using the Survey123 for ArcGIS web designer, it is possible to select a non-web mercator basemap for the question, even if the basemap is not compatible with the survey.
  • BUG-000105581 A Survey123 for ArcGIS survey created on web hub which includes geopoint question with a user defined home location does not zoom to the correct location in the Survey123 field app; instead it zooms to the 0,0 origin point. (On publish, write Survey123 App - compatible survey settings)

  • BUG-000109078 BUG-000110137 Default map of Geo Point question from website will not work on Survey123 app

  • BUG-000130365 Select_One question records the first choice clicked in a repeat, instead of the final choice selected (select_one in a repeat cannot reflect the selected status in UI as expected)

  • BUG-000130473 If a page does not have a label, any Single Choice question in it cannot work

  • BUG-000127417 With Integrated Windows Authentication (IWA) portals, the geopoint question in Survey123 for ArcGIS gets stuck in Loading state on Google Chrome, Mozilla Firefox and Internet Explorer browsers.

  • BUG-000125138 Signature attachments submitted via webform are not visible in AGOL

  • BUG-000131123 A user within a Portal for ArcGIS Organization with a username that is 20 or more characters long of only numbers (ex. 12345678901234567890) is prompted with the error message, "You cannot submit records to the survey since you are not Submitter or the Owner" when accessing a Survey123 form in the web.

  • BUG-000130565 When taking a survey in the web browser created in Survey123 Connect for ArcGIS and a question has the 'minimal' appearance chosen and 'readonly' set to yes, the user is still able to select an answer for the survey (Read only minimal questions can still take value)

  • BUG-000130090 Geopoint question with the 'read-only' parameter enabled does not capture the latitude or longitude when filling the survey through the Survey123 for ArcGIS web app. (Read-only behavior of locate in Geopoint question)

  • BUG-000127924 When a 'View' URL is configured from a Survey123 web form which has pages, it does not show the questions.

  • BUG-000126498 In Operations Dashboard for ArcGIS, an embedded web form fails to reflect edits performed on a geopoint structured using the relevant fields and calculations in an Excel form.

  • BUG-000125101 The error message, "Error Initializing form.... Failed to load data from" is returned when opening a survey in the Survey123 for ArcGIS website that has been configured with a JavaScript extension in Survey123 Connect to pull data from an existing feature service.

  • BUG-000124744 HTML markup codes appear at the start of the published survey in Survey123 for ArcGIS.

  • BUG-000128852 Survey123 feature reports fail to generate when feature layer name contains accented character (example: é)

  • BUG-000125498 The link that is generated by Survey123 will generate a 404 error response when navigating through the browser intermittently.

  • BUG-000131376 Adding a new signature to a survey via web using the edit URL does not save the changes if using a mobile device.

  • BUG-000130958 In the Survey123 for ArcGIS web app, the today() function in the calculation column of an XLSX survey file does not return a value if it is a hidden field with an 'esri:field:type' set to DATE.

  • ENH-000123510 Send related record information to webhook providers.


Next steps


Officially, our 3.10 update is scheduled for July 23, 2020. On this date we will update Survey123 Connect, the field app and also include further work in the Survey123 website, web app and report services. We are furiously working towards having everything ready for you on that date. If you want to know what is coming, I encourage you to join our Survey123 Early Adopter Community. You will be able to download the Beta version of the software and provide feedback to the team. Additionally, we will share more information about the 3.10 release at the Esri User Conference.

Filter Blog

By date: By tag: